Frequently Asked Questions About Best Buy Mountain View
How do I check product availability at the Mountain View Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mountain View Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mountain View stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mountain View Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1674 reviews)
Marco F
October 29, 2021
1 out of 5
This store is closing. Only few open boxes were displayed on 10/29/21. Looks like they are converting the area into apartments.
Weiye L
October 27, 2021
3 out of 5
This store is empty now because they are closing it on the 31st, used to come here to get some electronics, but it never seemed to have some items stocked. The other Mountain View store and the Santana Row store had more stock.
James w
October 26, 2021
1 out of 5
The store is empty with useless open-box items left for sale. Don't bother coming here unless you want snacks by the register or something.
Tracy G
October 19, 2021
5 out of 5
They have a bathroom. Super friendly warehouse staff.