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Best Buy Christiana
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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LG Experience
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Frequently Asked Questions About Best Buy Christiana
How do I check product availability at the Christiana Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Christiana Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Christiana stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Christiana Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5450 reviews)
john w
November 20, 2024
3 out of 5
The wait for merchandise pick up was about 10 minutes.
Jasmeet T
November 18, 2024
1 out of 5
Sales staff are too busy to help
Response from Best Buy
November 18, 2024
Howdy, Jasmeet.
Thank you for taking the time to leave your feedback with us. Getting the needed support while shopping with us is very important. We would love the chance to formally document your experience, and do what we can to further assist you. To connect with a live representative you can contact us through one of the social media platforms listed below. Please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and reference your Google review number #64441472. We look forward to hearing from you.
Thanks,
^Jason
Lucas N
November 13, 2024
1 out of 5
Purchased an in stock appliance online with installation, received a confirmation and appointment. The day before the installation I received a tighter time window for delivery/install. On the day of the installation, less 5 minutes prior to the delivery window, they called me to cancel the appointment because they did not have it in stock!
Update: I did reach out to Best Buy over their social links, they confirmed the issue was an error on their side, but they did not care what affect it had on me, and wouldn't even wave the delivery fee for the inconvenience of having me waste a vacation day.
Response from Best Buy
November 16, 2024
Hey, Lucas,
Thanks for taking the time to update your review. We would be happy to continue working with you through Facebook and discuss what may be possible.
Regards,
^Katie
Chris P
November 08, 2024
5 out of 5
Very friendly and knowledgeable staff. The product I bought I was unable to find on the floor. I walked all around the store and ended up asking about it while I showed them the product on Bestbuy's website. The woman pointed me in the direction of another staff member that could help me since she didn't work in that department. I went to the other person and showed him the product I was looking for and he said it was in the back. He went and got it and quickly came back to me with it. All around a good experience. Also love the Black Friday every Friday promotion, that is what led to the purchase tonight.