Varlindo G
November 02, 2026
Um lugar para vc comprar eletrônicos.
Sugestão: tenha um inglês fluente.
Esta loja eu indico.
Coronel A
November 01, 2026
Resort TOP, primeira linha, atendimento desde a chegada até a partida por profissionais educadíssimos e sempre dispostos a ajudar.
Really bad experience. As a tourist from the U.K. I was unable to download the Best Buy App on my phone to research buying a MacBook. The browser was not an easy experience and I remember from previous visits, the staff can explore all the availability from their store consoles.
I arrived via Uber on the 26th Oct’26 just after opening time. Met by the big guy at the door, I told him I was looking for a MacBook. He pointed me towards a young lady who confirmed she could help me. Purely from memory, I think her name was Paula and she was of Columbian origin. She was very helpful but when I was asking about the MacBook ability to input from a video camera, we were having some language difficulties. She called to someone via her lapel microphone for assistance. A middle aged guy appeared and seemed to be the next level from Paula. After explaining I wanted to connect an external camera/player to a Mac,he went over to another shelf and held up a small docking box that connects to the Mac “you will need one of these” he exclaimed. I wanted to know if the dock HDMI port was two-way. He said there was a HDMI connection on this but I had to re-iterate the need to have it two way. He didn’t quite get the point and seemed annoyed at me for emphasising the question, then conceded he did not know. I explained my problem with the APP and said I could see they had an ‘Open Box’ MacBook Air and could we have at a look on your system to see if there any others with 24GB in the near vicinity. This seemed to really annoy him as were joined by another female member of staff. He said ‘no’. I explained that was what I had done last year when buying an IPad and could remember the assistant searching the area to find me one. He said “ I am quite happy to allow one of ladies to sit with you going through the website on your phone - that is it”. I tried multiple times but he reiterated his stance, so I explained my disgust and left. I took a taxi to the Florida Mall store and a young man Joao done what I requested and sold me a MacBook Pro. Terrible experience from the Millenia Mall store.
Response from Best Buy
October 30, 2026
Hi,
Thank you for reaching out and sharing your experience. All of our employees are expected to conduct themselves with professionalism and courtesy. It seems we missed the mark here, and we would feel the same way. If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms.
Facebook (https://bby.me/6UMdP4)
Twitter/X (https://bby.me/tXxOcw)
Instagram (https://bby.me/qssvha)
Please mention your Google review #246067, so we can review this further with you.
Buenos precios y asistencia de colaboradores excelente