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Frequently Asked Questions About Best Buy Buckhead
How do I check product availability at the Buckhead Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Buckhead Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Buckhead stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Buckhead Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3172 reviews)
cortland b
June 17, 2026
1 out of 5
I came today around 6:45 to pick up a 70” TV I ordered and I was ever so rudely helped by Joshua despite me smiling being kind and speaking. He didn’t greet me nor did he want to check me out for my TV. horrible attitude & horrible energy I will never come back to this location. I have never experienced bad costumer service at a best buy in my life.
Steez P
June 16, 2026
1 out of 5
The service at this location is lackluster. It shouldn’t take 3 individuals to make contact with without a solution. Tons of people just standing around doing nothing. The only one who actually tried was the young gentleman running around without a headset trying to assist. DO YOUR JOB Atlanta. It’s also terrible service in these establishments because of lazy people. It’s not rude customers but do understand that people are tired of poor service after being patient with them. Staff needs to go through a training on assisting one another and not just waiting around.
Response from Best Buy
June 16, 2026
Hello,
Thanks for your feedback. It's unfortunate that you were not able to get the help you needed. We understand why you would be disappointed. We would like to hear more about your visit. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 173328 in your message to us.
X: https://bby.me/cKOGSm
Facebook: https://bby.me/ZCvWZi
Instagram: https://bby.me/lH2yjE
Tommy G
June 15, 2026
5 out of 5
A store that had it all in electronics.
Tim L
June 01, 2026
3 out of 5
Walked around , and stood in the laptop section for 20 min, no one tried to help of ask if I needed help. Left and ordered through Amazon.
Response from Best Buy
June 01, 2026
We understand the frustration when you were unable to get help in one of our stores when looking to get a new laptop. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/PJVqmL), Twitter/X (https://bby.me/pUoOBt), or Instagram (https://bby.me/jipaXk), and mention your Google review, 159690.