Horrible services noone works
Response from Best Buy
June 18, 2026
Hello, Johnny,
We appreciate you taking the time to share your feedback. Trying to receive assistance with a purchase should be easy at Best Buy, so we can understand your concern. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/vOkugm), Twitter/X (https://bby.me/6Q30eH), or Instagram (https://bby.me/biTCPj). Please reference Google Review, #174160.
Waited 20 minutes to have someone get a laptop for me. No-one came to help. I asked 2 different people. Horrible service just order online
Response from Best Buy
June 18, 2026
Hello,
Thanks for your feedback. It's unfortunate that you had to wait a long time and did not get help. We understand why you would be frustrated. We would like to speak with you more and document your concerns.
Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 174161 in your message to us.
X: https://bby.me/CJ2u8V
Facebook: https://bby.me/lMN7EZ
Instagram: https://bby.me/QsMlRY
KodiaChris v
June 16, 2026
Today was my best day …Natasha Odida who was very polite , attentive, and helpful for my situation She helped chose a better TV and understand what to do that reduce my anxiety.
Natasha, thank you so much!
Keep up the good work!
From Fifi Madi
Sales rep was very helpful and kind even though they were closing for the night