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Frequently Asked Questions About Best Buy Douglasville

How do I check product availability at the Douglasville Best Buy?
How do I check my order status?
My local Douglasville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Douglasville stores’ holiday hours?

Recent Reviews

4.0
(2588 reviews)
Jeremy J
May 06, 2025
5 out of 5
Jamie was super professional, had great energy and a great personality. I’ve been helped by Jayden a few times also, who’s great too. These guys are reasons to shop here, their customer service is great!
Chris
April 30, 2025
1 out of 5
Skip the Geek Squad. Made an appt to have my phone screen replaced. Showed up on time only to be told, ”the repair tech don’t come in until later and you ‘finna’ have to wait I guess.” I was then told (after waiting) that they didn’t have the screen/part in to do the work in the first place. I turned around and walked out.
Blizzy B
April 28, 2025
5 out of 5
Jamil was very friendly and very professional. Made us feel welcomed. We came to exchange a PS5 game and everything went very smooth and easy! Thanks Jamil
Dan F
April 27, 2025
3 out of 5
I purchased a mobile phone and was told that if I return it for any reason, there would be a $45 restocking fee. I could have purchased the same phone at the same price through Amazon, where the cost is $0 to return it. Something I'll do the next time I buy a new phone.

About Best Buy Douglasville

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