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Frequently Asked Questions About Best Buy Hiram
How do I check product availability at the Hiram Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hiram Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hiram stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hiram Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2362 reviews)
Mike S
June 11, 2025
2 out of 5
Workers in store are (mostly) fine but damn does this place never have what I need and makes it a pain in the ass to use. I only use this place when I am in dire need and everytime I walk into this horrible business I'm reminded why I hate it so much. Don't ever bother calling the stores, they can turn their phones off and you get sent to a call center
C. K
June 08, 2025
1 out of 5
I have had a horrible experience with Best Buy. I came in on a Sunday , just after noon looking for audio equipment. The store was not busy at all. I was looking at various home theater set ups for roughly thirty minutes. I was never approached for help. I stood in the same area for another ten minutes and finally had to flag someone down for help. He wasn’t as knowledgeable as others that have helped me in the past. Frustrated, I left the store and near the front standing around I find many of the staff just standing around talking and having a good time. I am not complaining just to complain. I have been a frequent shopper of Best Buy in the past and have spent a lot of money with them after receiving good, sound advice on electronics. Maybe I am getting old but I miss the days when staff cared or at least seemed to care about shoppers and were happy to help. I don’t know if this is a generational thing or Best Buy has lowered their hiring standards.
Karl K
June 05, 2025
5 out of 5
Our favorite Best Buy!! This location champions the magic of Best Buy. Their GM, Julio, made us a priority and our experience special.
Sebastian S
June 04, 2025
5 out of 5
Staff was really helpful