PeaJay C
December 19, 2025
We walked into the store not knowing much about what type of tv we wanted, let alone all the different brands, types of screens, ect. Shaq was so helpful and full of knowledge. He took tons of time and helped us understand and answer so many of our questions while being very polite and patient with us. So Thank you....We love our new TV!
Worst service ever nobody know what they are doing came in to get a phone right next to it had the service visibly paid for the sim and service the phone then the phone wasn’t even compatible wasted my time an money gas then to be told there is no refund on sim kits even if it’s just swapping to the right sim for the phone now I have to swap phones I will be calling the store manager and possibly the BBB but the whole team just stood around
Dulguun N
November 15, 2025
Always enjoy making deliveries to this store. Quick unloading/loading and professional warehouse associates. Fastest in the Midwest.
The staff member at the front door was very helpful in directing us to the area we needed and then every employee we saw asked if we needed help. Our cashier was very nice, too! You don't see that great customer service other places! Thanks to Dubuque Best Buy!