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Best Buy Jordan Creek
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Jordan Creek
How do I check product availability at the Jordan Creek Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jordan Creek Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jordan Creek stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jordan Creek Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1496 reviews)
Brianna Z
January 04, 2025
5 out of 5
We got a new tablet from her for our daughter for Christmas! Amazing customer service!
Evan B
January 04, 2025
5 out of 5
Lots of tv's.
Drey
January 01, 2025
3 out of 5
It took forever just to get to the person that I was trying to talk to in the electronic section and once I started talking to them, they hardly even spoke English, so I couldn’t understand half of the things they were saying I was just looking for a charge five Fitbit screen protector and it took eight minutes for them to come back to me and of course there was no screen protectors for that watch in stock so honestly, it was a big waste of time Honestly, if you’re going to waste that much time at least let me know that it’s not likely you have it. although this experience was not that good, I do believe these guys try their hardest and they are very polite. They have very good items as well and treat their customers very good.
Response from Best Buy
January 02, 2025
Hello, Drey,
Your feedback on Google my Business is appreciated. I understand not having something in stock is frustrating. We would like to hear about your experience, here at the corporate office.
Feel free to reach out through social media with the links below. When you are reaching out mention "Google Review 64632533", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Ian
December 23, 2024
1 out of 5
As a former Best Buy employee I am SHOCKED how bad their customer service is now. Both in store and online. You call the store number listed on google and you get transferred to corporate for a bad experience. You use their chat feature? They tell you to either go to another store or check out other car installers? Take your business elsewhere. WHAT. ARE YOU KIDDING ME?!
So I bought my girlfriend a remote start for Christmas (yes she knows now she’s getting it) I took it to my appointment at the Jordan creek store this last Sunday and the tech installed it. It doesn’t work. It was never tested while I was there, nothing.
If I call the store I can’t get someone to look at their error for AT LEAST 30 days. And when I chat someone online they say take it to another auto installer. I am blown away how bad this service has been and how far down this has gone. I remember a time where it was a great place to work and we took pride in helping people and not just getting them for their money and then not backing your own product.
Working in many customer service jobs I like to think I have an equilibrium for how things should and should not be done. Best Buy is on track to go the way many other businesses- Out of business.
Thanks for your money. Merry Christmas. Avoid the Jordan Creek Best Buy.
Response from Best Buy
December 23, 2024
Hello, Ian.
Thank you for providing your insight. We would like the chance to document your experience, and do what we can to help. If you would like, you can connect with a live representative through one of the social media platforms listed below. Please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and reference your Google review number #64600395. We look forward to hearing from you.
Thanks,
^Jason