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Best Buy South Loop

4.1
(3752 reviews)
555 W Roosevelt Rd
Chicago, IL 60607
(312) 733-6635
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Frequently Asked Questions About Best Buy South Loop

How do I check product availability at the South Loop Best Buy?
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My local South Loop Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy South Loop stores’ holiday hours?

Recent Reviews

4.1
(3752 reviews)
Stephanie M
February 17, 2025
1 out of 5
I have had the worst experience with Best Buy and I wouldn’t advise anyone to make any expensive purchases here because if you have an issue with your delivery/ order your money is probably gone. I ordered for a 70 inch Samsung TV which I called a sales advisor and cancelled, since December. This is February 17 and I am yet to get my refund. I keep calling and getting different responses for this issue and I am getting frustrated. Best Buy you guys need to give me my money.
Response from Best Buy
February 17, 2025
Hello there, Stephanie! Thank you for taking the time to reach out on Google with a review. As someone who recently had a TV delivered and installed, I can fully understand the need for support throughout the process. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64823136 in your message. You can find us here: Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) We hope to hear from you! Respectfully, ^Ryan
Killah K
February 14, 2025
1 out of 5
Understaffed, and when you mention it, the workers get an attitude with you, instead of the corporation that makes them slave understaffed for poverty wages.
Response from Best Buy
February 14, 2025
Hello there, Thank you for providing your feedback on Google. Walking into an understaffed store and trying to get help is frustrating. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out. Please mention "Google Review 64813332", provide details about your review, along with your full name, email, and phone number. Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Here to assist, ^Jay
Renonta M
February 11, 2025
3 out of 5
I was very disappointed at the fact that I had to go and look around for someone to help me. And then waited in line for over 15 minutes to pay for my purchase and to arrange for delivery.
Response from Best Buy
February 11, 2025
Hello, Renonta, Thank you for leaving us a review. As a consumer myself, I understand the importance of attentive customer service. We appreciate your feedback, and would like to formally document your interaction in our corporate system. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Kindly mention the phrase "Google Review, Convo #64800717" when reaching out via social media. Thank you, ^Ruby
Pankaj G
February 11, 2025
5 out of 5
The name suggests it right, Best Buy. They have lot of electronic stuffs like laptops, iPhones, Samsung, Pixel etc. The store is large. The sales representative helped me very politely and everything went very smooth. He was very patient. I purchased a laptop. Only one thing which I think is that they don’t have student discounts which most of the other stores have.

About Best Buy South Loop

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