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Frequently Asked Questions About Best Buy South Loop

How do I check product availability at the South Loop Best Buy?
How do I check my order status?
My local South Loop Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy South Loop stores’ holiday hours?

Recent Reviews

4.1
(3862 reviews)
Lakesha T
June 27, 2025
5 out of 5
The tech guy I believe his name was Enrique? AMAZING! The whole department very helpful and gave me a lot of information as I picked a “cute” but not functional lab top on my own. I didn’t have my receipt but he put my mind at ease. 10/10
Twanna L
June 22, 2025
5 out of 5
I went into best buy to purchase an item I had order. Before I made to the location they email me stating that item was ready for pickup. When entering there establishment the customer service that was sitting by the door directed me to where I needed to be. Then the customer service representative came over to where I was standing and ask me some information I paid for my purchase thank her and left. That was great customer service all across the board again thank you.
Leonardo L
June 21, 2025
5 out of 5
The best
Nicholas B
June 21, 2025
1 out of 5
It is incredibly unfortunate that I cannot reach anyone at the store over the phone. I purchased a TV for my 81 year old aunt. The TV wasn’t delivered and there was no attempted contact. When I try to call the store, all I keep getting are people that are telling me I have to wait 7 days for a refund. I am 600 miles from Chicago. What type of customer service is this?

About Best Buy South Loop

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