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Best Buy Bossier City
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Frequently Asked Questions About Best Buy Bossier City
How do I check product availability at the Bossier City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bossier City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bossier City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bossier City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1789 reviews)
Adrianne
October 03, 2025
2 out of 5
Where to start?? Let me just say Best Buy in bossier is typically my go to for electronics I typically go in the day time though. Tonight I came in needed a vacuum and was considering upgrading my phone. Lets just say the level of service is horrible. Lets start with the simple stuff they dont even speak to you just look at you like you are crazy. I went over to find a vacuum while waiting on the guy helping another customer so I could purchase a phone. Found the vacuum it was kind of heavy so I left it on the floor to try to locate a cart. The guy who literally stared me right in my face and didnt utter a word just hangs around over there like he is working (the stuff in his hand doesn't even belong in the area) so I come back since there was no carts and just started pushing the vacuum up to the register. He then just walks off. I literally have spent 12k in this store in the last 6 months I am not walking out of your store with your $500 vacuum cleaner but you would know that if you had basic customer service skills. A simple hello can I help you could have saved you some time. Needless to say I pushed it up to the register past 3 other employees who looked at me like i was crazy and asked the guy at the counter if they had carts he just looked at me. Fine I go back to the phones then he doesn't know what he is doing and im guessing it was the manger he was asking for help and it was clear he didn't want to help "how many times have I shown you this?" was his approach. It doesn't matter how many times talking to him like that in front of a customer is very unprofessional. Needless to say I ended up purchasing the vacuum and he is asking the people where the carts are. Oh they are all in the back??? How convenient. You need better leadership at night. The things that people could get online at much better prices you would think you would treat customers better. Worst experience ever
Truett D
September 09, 2025
4 out of 5
It is exactly what a Best Buy should be
Tiffany
August 23, 2025
1 out of 5
Bossier Best Buy the electronic department especially was extremely unhelpful and unprofessional made my experience very difficult and won't be returning. I am white woman & went there for help and they just pointed where it should be. They lost that sale and customer!!
Response from Best Buy
August 24, 2025
Hello.
Thanks for reaching out. To not receive the proper assistance can be frustrating, and we would be glad to help assist and document your feedback.
If you have a minute, please reach out us to in a private message on Facebook (https://bby.me/xh5jwg), Twitter/X (https://bby.me/yene5i), or Instagram (https://bby.me/yvln57). When you message us, please include Google Review 34013.
Best,
^Allison
Michael G
August 08, 2025
5 out of 5
Great selection, great crew, great service!