Frequently Asked Questions About Best Buy East Hanover
How do I check product availability at the East Hanover Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Hanover Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Hanover stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Hanover Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2495 reviews)
isa R
July 05, 2026
1 out of 5
Mala atención ya que fui a comprar un tv y no recibí ayuda de los empleados tanto solo porque no hablo bien el idioma de inglés y me dejaron esperando una buena hora y me dijieron que el que yo queria no habia ya que creo q no hay nada 👎 para comprar por lo que veo!
Donovan
June 29, 2026
5 out of 5
The employee Job is awesome! He was very patient and did everything he could to make sure that I not only found what I needed but made sure if I needed it. He had great insight on computers and laptops. He was very patient and kind! God bless him! He is the definition of customer service!
Raphael P
June 28, 2026
5 out of 5
Excelente
Brian R
June 21, 2026
5 out of 5
Very friendly people Chad from appliances is a goat very nice and professional. Appreciate his willingness to help me out .