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Best Buy Bay Parkway Brooklyn
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Bay Parkway Brooklyn
How do I check product availability at the Bay Parkway Brooklyn Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bay Parkway Brooklyn Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bay Parkway Brooklyn stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bay Parkway Brooklyn Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5851 reviews)
Jelal C
December 01, 2025
5 out of 5
the guy who selling tv awesome
jesse q
December 01, 2025
1 out of 5
I called to order AirPod headphones max was told that there was one left in the store and in order for me to keep it on hold I would need to purchase right away so I did then I was told my pick up would be ready in one hour , after two hours I check order details only to see that now my order won’t be ready to the following Friday so I called store to see the issue and they told me they sold the last pair even tho telling me over the phone that it would be placed on hold and that there was nothing they can do , horrible customer service and false advertisement I cancelled my order immediately and would speak to a manager before ever making a purchase to get facts
Response from Best Buy
December 01, 2025
Hi Jesse,
Thanks for sharing this review with us here. We’re concerned to hear about this experience with your AirPods purchase, and that they weren't available for pickup like you had been told. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels on Facebook (https://bby.me/445de3), Twitter/X (https://bby.me/pb0387), or Instagram (https://bby.me/pdbka3). Please include the Google Review reference number #79392 when reaching out.
Bohammond L
December 01, 2025
1 out of 5
Stop using Roadie for deliveries the drivers are stealing the packages
Response from Best Buy
December 01, 2025
Hi, Bohammond,
Thank you for your review. Having a package stolen by a delivery driver is really upsetting, so we understand your frustration. If you are in need of assistance or want to formally document your experience, please send a private message on social media. Kindly include Google Review 79095 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Joey U
November 29, 2025
5 out of 5
Had a situation where the sales associate was very negative was trying to buy a tv and before upon checking the warehouse the sales associates was already saying we don’t have it in the back so giving excuses to not go to the back to check for it when the systems says they have it so upon being frustrated the manager on duty came and assisted me and was very helpful didn’t get to catch his name but was a older white gentleman and definitely took care of me made sure I got the tv I wanted and provided the most best experiences I ever had in Best Buy definitely would be back to shop at that location very difficult to get excellent service like that but he did apologize for the inconvenience and walk me to the front of the store to help with me with my purchase