Frequently Asked Questions About Best Buy Mansfield
How do I check product availability at the Mansfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mansfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mansfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mansfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1850 reviews)
alicia h
March 17, 2026
5 out of 5
Muy buena atencion!
Joyce A
March 12, 2026
1 out of 5
Cannot speak to a person in the store when you call!
Response from Best Buy
March 12, 2026
Hello there, Joyce!
It definitely makes sense wanting to speak with someone directly at your store, when needed. We would love to hear any feedback you may have and provide assistance if possible. To begin, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #128530 in your message. You can find us here:
Facebook (https://bby.me/2rofs3), Twitter/X (https://bby.me/pVx2Lu),
Instagram (https://bby.me/gatPoR).
Roger G
February 09, 2026
1 out of 5
Went to purchase a printer and waited over a half hour but could not get waited on
Response from Best Buy
February 09, 2026
Hi, Roger,
Thank you for sharing your review. We understand how important it is to be able to get timely assistance with your printer purchase, and we would like to follow up with you to learn more about this visit.
Please send us a private message on Facebook (https://bby.me/zyrc37), Twitter/X (https://bby.me/nw1aje), or Instagram (https://bby.me/zlt1fj). Please include "Google review 114996" in your message.
Donna T
February 01, 2026
1 out of 5
I went in for a power cord for a moniter and an associate named Kendra was rude and condescending. I will never shop there.
Response from Best Buy
February 01, 2026
Thanks for sharing this review with us. We're concerned to hear about this experience and the way you were treated. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/4kgggs), Twitter/X (https://bby.me/2cfr26), or Instagram (https://bby.me/u24llv) and mention your "Google review #111745," we'll be happy to look into this with you and ensure this is addressed properly.