Best Buy Oklahoma City Central

Ernest and Mike might be the two worst retail employees I’ve come across. Yes, it’s retail. Yes, retail is annoying and difficult. From the dismissive greeting, to the entire interaction. I’m simply trying to purchase an open box computer. Which is marked excellent condition with nothing missing. Everything was missing, no big deal, don’t really need it all. Simply asked where everything was, they couldn’t find it. Offered me $100 off, sure, no big deal. Couldn’t get the price fixed, had to be store credit, again, no big deal. When asked if I’m buying a keyboard and mouse (I’m not) the response of “then you don’t need the money off then” is insane. I didn’t even ASK for the $$ off, it’s $100 on an open box, who cares. Incredible things happening in this location. I wonder why retail is a dying industry

I have been going to Best Buy since they opened. Bought a nice Dell Computer on April 10, 2026. Had it turned off and plugged into surge protector in June when we had a storm that night. The next day computer would not work. Went to Best Buy, having paid an extra $80 for some Best Buy grift. I had become a member of the Best Buy Chump Program, evidently. They wanted about as much as I paid for the computer to send it off and have it repaired sometime in the unknown and unknowable future. I can now use it as a $700 boat anchor. I would say I will never go back, but I think pretty much every retail place these days are just dens of thieves. Clearly they know they cannot be arrested, so you just roll the dice, take your chances and hope for the best. The insurance they try to talk you into buying is just more grifting on top of the garbage they sell.

go visit this location

Great service