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Frequently Asked Questions About Best Buy Erie

How do I check product availability at the Erie Best Buy?
How do I check my order status?
My local Erie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Erie stores’ holiday hours?

Recent Reviews

4.1
(2791 reviews)
Dennis M
May 03, 2025
4 out of 5
Nice selection of stuff. The open box items are usally a good deal.
Frank B
May 03, 2025
2 out of 5
I’ve gone in multiple times to ask questions about computer monitors and supplies for a home office as well as tvs and accessories and have had little to zero help and when I did get it they didn’t seem to have any kind of knowledge about the products. Years ago the staff was very informative and helpful but now it’s hard to even find anyone in the store to help and be friendly about it. I don’t plan on utilizing our local best buy for any kind of product suggestions any time soon.
Matt K
May 02, 2025
1 out of 5
Went in ready to buy a tv. Already knew what I wanted. Stood back by the tv’s for 20 mins. Not a single employee even said hi or offered to help me or asked me what I was looking for. Finally walked out. Should have been a nice easy sale but their employees couldn’t be interrupted from their conversations.
miya c
April 21, 2025
1 out of 5
They stole my debit card.
Response from Best Buy
April 21, 2025
Hey, Miya. Thank you for providing this feedback. We can understand how important personal information can be, and we would like to do what we can to help. If you still need some help, you can connect with a live representative through one of the social media platforms listed below. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy When you private message us, please include your full name, phone number, email, and reference your Google review number #65064059. Sincerely, ^Jason

About Best Buy Erie

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