How do I check product availability at the Erie Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Erie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Erie stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Erie Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2791 reviews)
Dennis M
May 03, 2025
4 out of 5
Nice selection of stuff. The open box items are usally a good deal.
Frank B
May 03, 2025
2 out of 5
I’ve gone in multiple times to ask questions about computer monitors and supplies for a home office as well as tvs and accessories and have had little to zero help and when I did get it they didn’t seem to have any kind of knowledge about the products. Years ago the staff was very informative and helpful but now it’s hard to even find anyone in the store to help and be friendly about it. I don’t plan on utilizing our local best buy for any kind of product suggestions any time soon.
Matt K
May 02, 2025
1 out of 5
Went in ready to buy a tv. Already knew what I wanted. Stood back by the tv’s for 20 mins. Not a single employee even said hi or offered to help me or asked me what I was looking for. Finally walked out. Should have been a nice easy sale but their employees couldn’t be interrupted from their conversations.
miya c
April 21, 2025
1 out of 5
They stole my debit card.
Response from Best Buy
April 21, 2025
Hey, Miya.
Thank you for providing this feedback. We can understand how important personal information can be, and we would like to do what we can to help. If you still need some help, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you private message us, please include your full name, phone number, email, and reference your Google review number #65064059.
Sincerely,
^Jason