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Best Buy Poplar Ave
Services Offered
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Frequently Asked Questions About Best Buy Poplar Ave
How do I check product availability at the Poplar Ave Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Poplar Ave Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Poplar Ave stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Poplar Ave Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3224 reviews)
Stephen T
November 21, 2024
4 out of 5
Multiple employees looking to help us. Usually a good thing but this was every 2 month nutes
D K
November 15, 2024
4 out of 5
They had the cable I needed in stock.
Michael S
November 10, 2024
1 out of 5
Walked around for 5 minutes with no offer of customer assistance or help. I'm fairly certain I was the only customer in this entire facility during the particular time I was there. Had to go to the front to get someone to come back to service area that I needed. Had to wait another 5 minutes for someone to show up and tell me they do not have an auto installation service at this particular location.
Very obvious why this brand is on a steep and significant decline.
Response from Best Buy
November 10, 2024
Hi Michael,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that you didn't receive the service you needed in a timely manner in our store, which I understand would be disappointing. We'd be happy to discuss this further with you to document this feedback properly, and provide any further assistance that you need. If you'd like to do so, feel free to reach out to us on one of our social media channels.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the reference number 64408679 so we can assist.
Thanks,
^Caleb
Sam C
November 08, 2024
1 out of 5
Customer service returns are the slowest and most inconvenient they could possibly be - training must be terrible
Response from Best Buy
November 08, 2024
Hello Sam,
Thanks for reaching out to us and providing your feedback as this helps us to grow and improve. Returns should be a quick and easy process, so i can understand your concern when it doesn't. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64401109". Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Thanks,
^Aaron