None of their printers are on the floor, they’re all in storage, just walked out
Ok Round Rock location was a lot better
DO NOT GO TO THIS LOCATION!!
GO SOMEWHERE ELSE!! TRUST ME!!
I asked cashier for someone to sell me headphones after no one came went up to employees just standing around
Asked if someone wanted to sell me headphones they looked at each other like I was breaking limbs. That stare do any youngings have working brains mannequins are more helpful.
Go up to counter with my products to see one was labeled incorrectly says was on sale it was not, after they found out it was priced wrong on the floor did they do anything of course NOT.
Called talk to a manager see what the hell going on in there… they said they were too busy for calls only way talk to manager go inside the store and speak to them face to face
BESTBUY a joke and whatever ops and procedures are in place are pathetic I will never be giving BESTBUY a dime again. Another business setup to take your money and don’t really care about you at all outside what they are legally supposed to care for
This aint over either the experience was so bad I will be talking to GM and see exactly what the hell is going on because today was wild. Dang there had to scream for someone in the store just to get some service, the whole placed is locked up what are yall doing.
Pathetic only word I got describe that place right now like Jesus people do something!!!!
Response from Best Buy
May 19, 2026
Hey there,
We understand your frustrations surrounding your recent experience. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/V1YAhc), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:##154581"
Wanna give a huge shout out to Yulisa , Memo, Adam Thank you very much. I very much appreciate City. I had a little mishap, but totally understandable. And to Memo, Adam thank you.
My son wanted some gaming headphones and found them online. It stated they were available at this location. We looked for a bit, but couldn't find them. We had an associate approach us, showed him the headphones, and he came back in a few minutes with the headphones and rang us up. Best price and great service. Thank you!