General manager Danny does not attend to his customers.
Response from Best Buy
April 18, 2025
Hi, Jon,
Thank you for taking the time to share this review here, although we hate to hear you were unable to reach the support you needed at the store. We would like to learn more about what happened, and see if we can help in any way.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 65055369. We look forward to hearing from you!
Regards,
^Katie
Man, Best Buy is going downhill fast. I don’t think I’ve ever been in a Best Buy anywhere, and I’ve been to plenty of them, that there has been good customer service they seem to tire people that prefer to sit around talking to each other and playing on their phones and avoiding customers.There’s some cool stuff here, but the shopping experience always sucks.
Response from Best Buy
April 18, 2025
Hey there.
Thank you for your review, Kyle. We are saddened to hear that you had a negative experience with us. This is far from the kind of customer service we strive to provide for our customers. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (http://facebook.com/BestBuy)
- Twitter/X (http://twitter.com/BestBuySupport)
- Instagram (http://instagram.com/BestBuy)
When reaching out, please mention it is regarding your Google Review 65053372.
Kindest Regards,
^Vanessa
Employees were friendly and helpful
Great prices and customer services.