How do I check product availability at the Cypress Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cypress Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cypress stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cypress Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2820 reviews)
Chris W
August 06, 2025
5 out of 5
This location is awesome. Didn’t know what type of Mac Book I wanted but when I told them what I was using it for they put me on the right one.
Fanny Y
August 06, 2025
2 out of 5
El personal es displicente apenas quieren ayudarte y si es en español menos aún cuando quieren quiere comprar es turista
Response from Best Buy
August 06, 2025
Hi Fanny,
Thank you for your review. I can certainly understand how challenging it is not to receive the level of service you expect. We strive to consistently create positive customer experiences, and we greatly appreciate your feedback as it helps us to continuously improve.
To formally document your concerns, feel free to reach out to us on Facebook (https://bby.me/9x39zw), Instagram (https://bby.me/62u0ct), or Twitter (@BestBuySupport), in a private message or DM. Be sure to include your Google review 25281.
Kind regards,
^Pre
David F
August 05, 2025
5 out of 5
I had a great experience with Gustavo. Came in for an iPad. Was in and out in 20 minutes. I am far from an electronic geek and Gustavo was very clear answering my questions. I will return when I have the need.
Wes M
July 29, 2025
1 out of 5
Employee help is non-existent. I was looking for a no plug-in phone charger. Finally got a clerk, and she just pointed at the rack. Big help. It'll be a long time before I walk through those doors again.