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Best Buy Greenspoint
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Frequently Asked Questions About Best Buy Greenspoint
How do I check product availability at the Greenspoint Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenspoint Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenspoint stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenspoint Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4078 reviews)
Absolute-Zero J
August 27, 2025
5 out of 5
Amazing customer service, if you go there find Daniel!
Wilbert
August 15, 2025
5 out of 5
I visited Best Buy #215 on 8/13. I was helped by Travis (Greeter) Zoe and Joel (Sales). They are very skilled in "Excellent Customer Care" , professional, courteous,friendly, efficient, patient and kind. They have great product knowledge, relay information in a clear, thorough, simple manner making it easy to understand. Travis, Zoe and Joel represents Best Buy in a most positive light, and clearly understand the mission executing it well. "Many Thanks" to Travis, Zoe and Joel for making my visit to Best Buy enjoyable.
Nefertiti M
August 12, 2025
2 out of 5
Customer service boy was nice but shift manager was a little rude
Response from Best Buy
August 12, 2025
Hi Nefertiti,
Thanks for sharing this review with us here. I'm concerned to hear that the service you received from the manager didn’t meet expectations, which I understand would be disappointing. We'd be happy to discuss this further with you to ensure this is documented and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (https://bby.me/50h8eo), Twitter/X (https://bby.me/pa2cz8), or Instagram (https://bby.me/fmu7ix). Please also include the Google Review reference number #28126.
Regards,
^Caleb
Ivey Y
August 06, 2025
5 out of 5
Ive always had great experiences at Best buy