Frequently Asked Questions About Best Buy Sharpstown
How do I check product availability at the Sharpstown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sharpstown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sharpstown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sharpstown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3571 reviews)
Miguel A
December 01, 2025
1 out of 5
Idk what it is about this best buy, never helps you out and the employees never know anything. I know anyone not supposed to know everything but atleast know the basics. Asked about the samsung ring or to measure and the guy didn't even know what they have and just stared at me like I'm making things up for a good minute.
Response from Best Buy
December 01, 2025
Hi Miguel,
Thank you so much for taking the time to share your review. We understand how frustrating it must have been not to receive the assistance you needed, especially when your request wasn't clearly understood. We'd appreciate the opportunity to follow up and properly document this experience on your behalf. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/hes7wv)
- Twitter/X (https://bby.me/uzcvzs)
- Instagram (https://bby.me/7j8rec)
When reaching out, please mention it is regarding your Google Review NUMBER.
Kindest Regards.
Oghale I
November 26, 2025
5 out of 5
Best place for all your electronics needs
Sharon Q
November 21, 2025
5 out of 5
Fui a regresar un artículo , fue rápida la devolución lo mejor que hay personal bilingüe
P C
November 14, 2025
4 out of 5
It's okay stores well kept getting help can be hard at times.