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Frequently Asked Questions About Best Buy Humble

How do I check product availability at the Humble Best Buy?
How do I check my order status?
My local Humble Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Humble stores’ holiday hours?

Recent Reviews

4.1
(3835 reviews)
Noah L
August 23, 2026
1 out of 5
Employee was incredibly rude while I was browsing cell phones. He had a customer that I guess was interested in a phone that was right where I was looking at, and he brought the whole crowd of customers right in my immediate personal space and started talking about and gesturing towards the phone that I was already looking at. There was no regard at all for the fact that I had already been there; I wasn’t even acknowledged by the employee or at least given an “excuse us.” And stores wonder why people don’t want to shop in-person anymore.
Response from Best Buy
August 23, 2026
Hello, It's unfortunate that your experience was a negative one. We understand why you would be upset buy this happening and not being acknowledged. We would like to hear more about your concerns and document your feedback. Please send us a private message on X, Facebook or Instagram. You may also include the Google review number 209084 in your message to us. X: https://bby.me/Zm2hb1 Facebook: https://bby.me/2S8mEo Instagram: https://bby.me/NLIV13
Yoandry G
August 23, 2026
1 out of 5
this is the worst costumer service place I make an appointment for pickup my laptop and they never attend me on the time of my appointment it took me 2 hours waiting after the appointment time , I don't know with is the purpose of the appointment if they do not respect the appointment time.
Theresa B
August 09, 2026
3 out of 5
Looking at the gas ranges but no one ever came over to assist us even though the saw us but chose to stay by their desk.
Response from Best Buy
August 09, 2026
Hello, Theresa, Thank you for reaching out with your concern about not getting support after asking for help in appliances with the gas ranges. We would be glad to chat with you about your concern and help if you would like to reach out to us on any of our social media profiles below with Review 200826. Facebook (https://bby.me/kb3liF) X (https://bby.me/hcCUOs) Instagram (https://bby.me/1ftx45)
Cynthia B
August 08, 2026
5 out of 5
We Alway's recieve excellent service!

About Best Buy Humble

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