How do I check product availability at the Humble Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Humble Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Humble stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Humble Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3835 reviews)
Noah L
August 23, 2026
1 out of 5
Employee was incredibly rude while I was browsing cell phones. He had a customer that I guess was interested in a phone that was right where I was looking at, and he brought the whole crowd of customers right in my immediate personal space and started talking about and gesturing towards the phone that I was already looking at. There was no regard at all for the fact that I had already been there; I wasn’t even acknowledged by the employee or at least given an “excuse us.” And stores wonder why people don’t want to shop in-person anymore.
Response from Best Buy
August 23, 2026
Hello,
It's unfortunate that your experience was a negative one. We understand why you would be upset buy this happening and not being acknowledged. We would like to hear more about your concerns and document your feedback. Please send us a private message on X, Facebook or Instagram. You may also include the Google review number 209084 in your message to us.
X: https://bby.me/Zm2hb1
Facebook: https://bby.me/2S8mEo
Instagram: https://bby.me/NLIV13
Yoandry G
August 23, 2026
1 out of 5
this is the worst costumer service place I make an appointment for pickup my laptop and they never attend me on the time of my appointment it took me 2 hours waiting after the appointment time , I don't know with is the purpose of the appointment if they do not respect the appointment time.
Theresa B
August 09, 2026
3 out of 5
Looking at the gas ranges but no one ever came over to assist us even though the saw us but chose to stay by their desk.
Response from Best Buy
August 09, 2026
Hello, Theresa,
Thank you for reaching out with your concern about not getting support after asking for help in appliances with the gas ranges. We would be glad to chat with you about your concern and help if you would like to reach out to us on any of our social media profiles below with Review 200826.
Facebook (https://bby.me/kb3liF)
X (https://bby.me/hcCUOs)
Instagram (https://bby.me/1ftx45)