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Frequently Asked Questions About Best Buy Rockwall

How do I check product availability at the Rockwall Best Buy?
How do I check my order status?
My local Rockwall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Rockwall stores’ holiday hours?

Recent Reviews

4.1
(2149 reviews)
Irma S
November 02, 2025
5 out of 5
Me encantó el servicio al cliente
Alex L
October 29, 2025
1 out of 5
Samsung dryer DONE with 4 month of use.Called BBUY brushed off to Samsung... Samsung 3 call's..1st hung up 2 open case and provided number for me to file all over again so far NIGHTMARE and it's like electric car..My friend have Key fridge, stove it's from 80 still working doesn't look bad but WORKS.i haven't even paid credit yet and it's done just blink blink and done.I strongly recommend MARKET PLACE instead of Best Buy
Response from Best Buy
October 29, 2025
Hi, Alex, Thank you for reaching out to us. I can understand expecting product support on your recent dryer purchase. If you would like us to take a closer look at this, please send us a private message using social media. Our team would be happy to help you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport Please be sure to mention the phrase “Google review #62050” when reaching out to us.
Johnny E
October 28, 2025
3 out of 5
I have been a Best Buy customer for years this was the worst visit I've ever had
Response from Best Buy
October 28, 2025
Hello, Johnny, Thank you for leaving us a review. It saddens us to hear that your recent experience was not a positive one. We appreciate your feedback, and would like to formally document your interaction. Please reach out to us via social media. Our team will be happy to assist you on the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google Review, Convo #61545" when reaching out on social.
Todd F
October 23, 2025
5 out of 5
Geek squad are saviors

About Best Buy Rockwall

bestbuy.com