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Best Buy Sugar Land
Services Offered
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Frequently Asked Questions About Best Buy Sugar Land
How do I check product availability at the Sugar Land Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sugar Land Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sugar Land stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sugar Land Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4183 reviews)
J. E
November 11, 2025
3 out of 5
Went in today to this location to trade in a laptop for credit to purchase another, 2 associates told me they didn’t do that when I was very aware of the process before I went in. So I left and traveled to the Gessner (Houston) location and the associates there told me I was correct and assisted me very quickly with the trade and I walked out with a brand new one for a great price.
Ernest H
November 09, 2025
5 out of 5
Better than other locations
Himanshuray V
November 07, 2025
5 out of 5
Excellent
Anna G
November 05, 2025
1 out of 5
The day I went I was looking for a laptop and while looking at the different options it felt like every worker in that section was staring and it felt very uncomfortable especially more since they are all males like please stop staring every move I take and stop coming up to me when I clearly said I didn’t need the help. Even when I was paying my purchase I felt uncomfortable so I went ahead and returned that item back to a different location bc you will not make me feel unwelcome when I was just trying to buy a laptop. Last time I ever go to that store and I will just stick to my preferred location just bc it’s in sugar land doesn’t make it a better store.🤡