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Best Buy American Fork
Services Offered
Geek Squad Services
Windows Store
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy American Fork
How do I check product availability at the American Fork Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local American Fork Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy American Fork stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the American Fork Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2924 reviews)
James C
August 13, 2025
1 out of 5
Website gave money for a trade-in. Store would not honor the trade in value. I've had such bad experiences with all best buy lately. They are pretty awful these day. Just order stuff online form another company.
Jeremy S
July 31, 2025
1 out of 5
Beware their return policy and price match policy. It's a very strict 15 days, no matter what (which is extremely short compared to other retailers that are at least 30-90 days). I purchased a laptop during Amazon Prime Days expecting them to offer great pricing, and 16 days later noticed it was $100 cheaper. Contacting them was very burdensome, and they let me know it's 15 days no matter what. I've been out of town for 9 of the 16 days, they don't care. Just about any other retailer would have a 30-90 day policy. I've always had Best Buy at the top of my list, but I'll be going elsewhere in the future.
Response from Best Buy
August 01, 2025
Hello, Jeremy,
Thanks for reaching out and providing your feedback. Trying to process a price-match should be an easy process, so I can understand your disappointment when you are denied. We would be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/7vh0xa), Twitter/X (https://bby.me/o53wzk), or Instagram (https://bby.me/badity). Please reference Google Review #23086.
Regards,
^ Aaron
Bryan B
July 27, 2025
5 out of 5
Geek squad staff and really all the staff at Best Buy are always super helpful and attentive! Never thought I would be visiting an electronics store when I buy almost everything online, but the geek squad support and the chance to see and try something before I buy it helps a lot! Any expensive electronics, especially if I expect I may need support sometime later on, I buy through Best Buy whenever I can.
Hadlee T
July 23, 2025
5 out of 5
Josh was incredibly helpful and knowledgeable. Easily the best customer service experience I’ve had. He took the time to understand what I was looking for, explained my options clearly, and helped me feel confident in my decision.
I will definitely be coming back for my future tech needs:) Thank you, Josh.