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Frequently Asked Questions About Best Buy Colonial Heights

How do I check product availability at the Colonial Heights Best Buy?
How do I check my order status?
My local Colonial Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Colonial Heights stores’ holiday hours?

Recent Reviews

3.9
(2442 reviews)
New L
March 06, 2026
1 out of 5
I went to purchase a tv on yesterday and ask the associate for help in taking it to the front of the store before purchasing it. It was not the average size tv. He said you can take it to customer service. I said do I need a cart. He said no, just take it to customer service. So for someone who works at the store has horrible customer service. It is sad to see workers not helping the customers . I will never return to that store ever!.
Heidi S
March 02, 2026
5 out of 5
I received excellent service from Trinity Johnson, Verizon Specialist at the Best Buy Store in Colonial Heights, VA. She sold a new phone service and phones to me. I had several issues after the fact with getting the phones into use. She listened to my issues and went above and beyond to get the phones to work. I truly appreciate her professionalism. If you are in need of Verizon phone services, I recommend her highly. Heidi Stonebraker
Luis M
February 28, 2026
5 out of 5
Very good price for my Google 7 inch display is better than Amazon
Kathy D
February 27, 2026
5 out of 5
Everyone has been really nice and helpful at this store! I want to give a special shout out to Bri Mosby and Aaliyah, they were very helpful to us.

About Best Buy Colonial Heights

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