Best Buy Maplewood

Best Buy has gone in the tank. Terrible service, Probably wont purchase any more at Best Buy. Amazon is way more convenient.

Picked up a tv customer service was good

Excellent service

Beware. This location photographs customers and their cars if you simply ask whether they have Pokémon in stock. This isn’t about Pokémon cards. It’s about honesty. This location has been dropping Pokémon product on Tuesday evenings. When someone came in to ask about it, the employee at the front denied it ever happened, claiming they only do morning drops, never evenings. But in the same breath, she picked up her radio and called someone about it. If evening drops don’t exist, why are you radioing someone the second a customer asks? And then it gets worse. Management was photographing customers from their security camera and their vehicles; people who did nothing more than walk in and ask a question. No purchase attempt, no wrongdoing, just a simple question at a retail store and they were treated like a threat. Photographing individuals without a clear legitimate purpose raises serious privacy concerns. This goes far beyond poor customer service. It reflects a culture of intimidation and deception that has no place in retail. Best Buy corporate needs to know this is happening at this location. Customers deserve honesty and respect, not surveillance.