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Best Buy Trussville
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Trussville
How do I check product availability at the Trussville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Trussville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Trussville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Trussville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2351 reviews)
Patrick P
October 21, 2025
5 out of 5
Fast sei
Adam E
October 18, 2025
3 out of 5
I came for some car audio stuff and was blown away by how little they had. The people there are really nice and helpful though
Dustin M
October 17, 2025
1 out of 5
Ordered a switch 2, apparently FedEx lost it and Best Buy offered me to pick up at this store (an hour drive, closest store) and after 3 days it never became ready for pickup. When you call the store it just throws you to a foreign call center. They will not let you speak to a store employee. The call center people just tell you, "It will be ready for pickup today" every day. I asked them to cancel/refund the order and they say they cancel it but they will never send any kind of confirmation that it's actually cancelled. My credit card statement shows no refund as of yet. This whole thing has been very concerning. Then they respond to these reviews offering you support via social media, weird. Never thought I would say this but I think I'm done with Best Buy.
Response from Best Buy
October 17, 2025
Hi, Dustin,
Having concerns on your order not being refunded and the pickup order not working out can be difficult. Please reach out to us on any of our social media profiles for support with Review 57241.
Sincerely,
^ Tommy
Dylan Y
October 12, 2025
1 out of 5
I ordered the new Nintendo switch two to be delivered. I paid for them to deliver it same day they sent a kid that was extremely incompetent. Didn’t know what they were doing. Didn’t know how to get to my place. No one else has ever had a problem the system came damaged Hire people that are competent or shut down.
Response from Best Buy
October 13, 2025
Good Afternoon, Dylan.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience with your Nintendo Switch delivery. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review: #54992" for reference. You can find us here:
Twitter(X):
https://bby.me/mjjgxb
Facebook:
https://bby.me/1tpxih
Instagram:
https://bby.me/efs969.