Frequently Asked Questions About Best Buy Trussville
How do I check product availability at the Trussville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Trussville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Trussville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Trussville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2274 reviews)
Hector G
January 21, 2025
5 out of 5
Encontré lo q buscaba tienen un excelente servicio además t hablan en español
Thisisthecat367
January 17, 2025
5 out of 5
To the girl that helped me at geek squad on January 17, 2025 at 6:40pm… THANK YOU SO MUCH she helped me with my micro sd card and was able to tell me what was wrong with it and when I got a new one she helped me set it up perfectly she deserves a raise and if I could give her a 10 star I would
Diane
January 16, 2025
5 out of 5
The sales staff took such a long time with me because I had particular things I required in a laptop that were not easy to find. The young lady showed no impatience with me as we would see nearly all my requirements and fall short on one or two. She diligently searched the different manufacturers, and we finally found one with minimal compromise. That kind of customer service is rare but very necessary when you want a good piece of equipment. Two thumbs up for Karmy at the Trussville Best Buy!!