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Services Offered
Geek Squad Services
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Frequently Asked Questions About Best Buy Vacaville
How do I check product availability at the Vacaville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Vacaville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Vacaville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Vacaville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1548 reviews)
Clubmed P
October 21, 2025
5 out of 5
This is a very good store. The staff is very polite and extremely helpful, but I think they need to try to find ways of bringing in more for traffic. I went in on a Monday night to pick up an online order and a place a ghost town.
Sierra H
October 19, 2025
5 out of 5
I came in for a dash cam. Staff were helpful in showing me my options. Then, we went to the install bay to see what their schedule looked like. I was so lucky there was a cancellation this morning!! Jack and John said they could install immediately, and it would take 1.5-2 hrs. They did it in less than 1.5 and did a perfect job, esp considering they needed to remove the dash cam that was already installed (and not working).
New dash cam works great and Jack gave me a concise rundown of how the new dash cam was working. They gave me the old cam and wire kit and did their best to remove the really aggressive glue from my old dash cam. I super appreciate the instant service. It was wired in perfectly. Thank you guys 👌
Christopher J
October 16, 2025
1 out of 5
Pre-ordered the Pokemon game specifically for the Pre Order Bonus Play Mat. The person who ordered it apparently forgot to check a box and apparently didn’t “request” the Play Mat. Apparently there’s nothing they can do because they order each Bonus Gift individually and long story short, I get nothing because of the staff incompetence. Go somewhere else.
Response from Best Buy
October 17, 2025
Hello Christopher,
Thanks for reaching out and providing your feedback regarding your Pokémon order. We would love to get more insight from you as we are always looking to improve the process. To connect, you can contact us through social media at one of the links below. Please mention Google Review #56954 in a private message to get started.
Facebook (https://bby.me/9la878)
Twitter/X (https://bby.me/p6tm9k)
Instagram (https://bby.me/4pvmk2)
Thanks,
Arafat A
October 12, 2025
5 out of 5
Staff are very helpful in the store. They are some of the best!