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Frequently Asked Questions About Best Buy Mission Viejo

How do I check product availability at the Mission Viejo Best Buy?
How do I check my order status?
My local Mission Viejo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Mission Viejo stores’ holiday hours?

Recent Reviews

4.1
(2295 reviews)
Shirley M
December 15, 2024
5 out of 5
Customer service was good! Got some good deals during the holidays!
07LaToya
December 10, 2024
1 out of 5
Can’t get through to the actual store. They wouldn’t even tell me my order was out of stock until I called to check on it because it has been almost a month. Asked for refund then the status changed to your item will arrive in a few days! They are stalling I haven’t received the product or my refund! Disappointed!!
Response from Best Buy
December 10, 2024
Hello. Thank you for taking the time to reach out regarding your order. I understand how this would be frustrating and we would be more than happy to look into this situation with you and help assist the best we can. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Best, ^AllisonS
Jennifer L
December 05, 2024
5 out of 5
They have everything in very friendly staff
John A
December 04, 2024
1 out of 5
No show from Geek squad TV installation. Zero notification and cannot reach anyone on the phone. Very poor service.
Response from Best Buy
December 04, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my installations will occur during the timeframe indicated when the order was placed. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience? Please begin your message with "This is in regards to my Google Review 64516943". Full Name E-mail Address Phone Number Regards, ^Josh

About Best Buy Mission Viejo

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