I recently bought a new IPad, headphones and accessories at the Clarksville store. Summer helped choose my items; she explained how it all worked & the best options for my needs. She was courteous and was a pleasure to work with. Also, Geek Squad helped with configuring my IPhone to my IPad; Eli with Geek Squad was also courteous & helpful. The whole transaction took just over an hour & I love my new Apple items. Thank You all for your assistance; I really appreciate it.
Audra B
Store was clean staff was friendly. Had to find someone to help me which was a little frustrating. Usually when you walk into bestbuy and dont need help everybody is trying to help but when you need help nobody approaches you but I'm sure that's just my luck lol. I recommend this place.
I purchased an open box imac over the phone with the help of a bestbuy rep, verified and all I paid and scheduled pick up today. Long story short they cancelled my order, called customer service and told me system cancelled it because of possible fraud. (Which dont make any sense since im picking it up and can verify me again.) I was advised to go to the store which I did.
In store I told them what happened and they said they still have it. I waited almost an hour had me go back and forth to the customer service area and finally told me they can’t find it. Lol.. I guess someone from the store wants to buy it instead. In my experience this store messed up my order 95% of the time. I will never recommend this store.
I went to get a 4TB SSD, and the employee Naugle helped me and was friendly and recommended to play the new robot cop game. Very engaging conversation would recommend.