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Best Buy Bismarck
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Bismarck
How do I check product availability at the Bismarck Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bismarck Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bismarck stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bismarck Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1222 reviews)
Kathryn D
March 08, 2025
5 out of 5
Staff are always friendly and helpful
Mike F
February 23, 2025
1 out of 5
I got an unlocked phone from them and spent 17 days trying to figure out the problem with my carrier. Due to being 2 days past the return window of 15 days I'm expected to eat the coast of the broken phone they sold me
Response from Best Buy
February 23, 2025
Good afternoon, Mike!
Thank you for taking the time to reach out on Google with a review. I can fully understand wanting to take full advantage of our Return & Exchange Policy in a situation like the one you have described with your phone. We would love to hear more about this situation and formally document your experience. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64845118 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Kind regards,
^Ryan
Tyler M
February 17, 2025
1 out of 5
Tried to return an item but they said it was past the return date. Package was still sealed and unused. Poor customer service. I asked if I could at least get an in store credit. They said no. Will never be using Best Buy again.
Response from Best Buy
February 17, 2025
Hello and thanks for reaching out on Google, Tyler.
We understand the frustration when a return is unable to be completed. Please know, whether opened or unopened, returns must be completed within the Return & Exchange period to be accepted.
You can learn more about our Return & Exchange Policy here: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014
We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64822859.
Kindly,
^Graham
clinicalia (
January 20, 2025
5 out of 5
Very helpful staff all around. A very nice woman helped me pick out a new phone and someone was there to explain VR headsets, even played the same games we did. Dylan was also very patient when we had a hiccup with our Best Buy credit card haha.