Frequently Asked Questions About Best Buy Glen Allen
How do I check product availability at the Glen Allen Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Glen Allen Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Glen Allen stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Glen Allen Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2538 reviews)
Javier G
February 19, 2026
5 out of 5
Sometimes you have to put your hands on that gadget. If so, head over to BestBuy. From computer s to home appliances BestBuy has you covered.
M M
February 19, 2026
1 out of 5
Try to call the store they say everyone's busy go into the store four employees standing around doing nothing ask for help putting a SIM card in activating a phone service and was told by the employee I can put the SIM card in your phone but I can't help you set it up what in the hell do you do at the store then? I cannot believe this place is still in business worst customer service ever
Response from Best Buy
February 19, 2026
Hello.
Best Buy store associates can be spoken to at the store directly. You can always reach out for support to our National Call Center or chat with us on any of our social media profiles below with Review 119425.
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