auto tech department broke my speedometer trying to install a stereo system and just didn’t really care to have it fixed. Tried scheduling an appointment twice now the first one got canceled because of who knows what. Manager said he was at a doctors appointment and took my keys saying he’ll get to it (he did not get to it). Just want my car fixed.
Went in to buy a new phone. The gentleman that helped me was fantastic! I'm older and not technically savvy. He explained everything, found exactly what I was looking for, and gave me a good, excellent deal on a new phone. I hope everyone gets to meet this guy. He is tops!
Laurie H
February 28, 2026
Really bad experience. I bought a charger for my Apple Macbook Air, thinking I was getting a good price, only to find that on day 16 the charger stopped working, and Best Buy's return policy is 14 days! 14 days! Even they don't trust their products with such a short return window. My loss, don't make it yours too. Shop elsewhere.
Response from Best Buy
February 28, 2026
Hello, Laurie,
Thank you for sharing your concerns with your laptop charger having stopped working after the Return and Exchange Promise window expired. We would be glad to assist you with questions or concerns on manufacturer's warranty for support with a possible repair or replacement. Please reach out to us on any of our social media profiles below with Review 123965.
Facebook (https://bby.me/9g1on2)
Twitter/X (https://bby.me/ctuz7i)
Instagram (https://bby.me/bqw2ez)
Charlie W
February 26, 2026
thank you to the guy at the geek squad desk who helped me figure out the digipack universal charger !!! you are the best !!!! sorry i didnt not catch his name, he helped me figure out how to charge my digicam battery :) easily the greatest best buy i have ever shopped at !!