My son and I have been to this store a few times in the past 2 years, and we drive a little ways. We have always had pleasant experience with the staff both in sales and Geek Squad. My son has always gotten the help he needed to build his computer, and never any issues. We were here again yesterday and bought a laptop and stuff to build a new computer, and the staff went out of his way, took his time with us, and made sure everything was good before we left. All the staff were nice, as usual.
We felt like he had us in his best interest and honest, I believe. We can't remember his name, but it might be Benny. The store is always clean too.
Muy amable y tienen personas que hablen español y que te explican todo el procedimiento bien
Michael was very helpful.
HORRIBLE. We had to wait an hour to be attended and we were never attended. There was only two sales associates on a Thursday.
Response from Best Buy
July 15, 2025
Hello,
Thanks for taking the time to share your feedback with us. I understand waiting for so long to get assistance while at our store, isn't a welcome experience. I'd be happy to have this looked into by our corporate team.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/evcp8y), Twitter/X (https://bby.me/qphx0v), or Instagram (https://bby.me/9chrnm), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. If you can also refer to your "Google review #13868" it'd be appreciated.
Sincerely,
^ Melissa