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Best Buy Glen Allen
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Glen Allen
How do I check product availability at the Glen Allen Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Glen Allen Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Glen Allen stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Glen Allen Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2454 reviews)
Amy
July 19, 2025
5 out of 5
My son and I have been to this store a few times in the past 2 years, and we drive a little ways. We have always had pleasant experience with the staff both in sales and Geek Squad. My son has always gotten the help he needed to build his computer, and never any issues. We were here again yesterday and bought a laptop and stuff to build a new computer, and the staff went out of his way, took his time with us, and made sure everything was good before we left. All the staff were nice, as usual.
We felt like he had us in his best interest and honest, I believe. We can't remember his name, but it might be Benny. The store is always clean too.
Eddy P
July 19, 2025
5 out of 5
Muy amable y tienen personas que hablen español y que te explican todo el procedimiento bien
Andrea C
July 14, 2025
5 out of 5
Michael was very helpful.
Tamar R
July 10, 2025
1 out of 5
HORRIBLE. We had to wait an hour to be attended and we were never attended. There was only two sales associates on a Thursday.
Response from Best Buy
July 15, 2025
Hello,
Thanks for taking the time to share your feedback with us. I understand waiting for so long to get assistance while at our store, isn't a welcome experience. I'd be happy to have this looked into by our corporate team.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/evcp8y), Twitter/X (https://bby.me/qphx0v), or Instagram (https://bby.me/9chrnm), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. If you can also refer to your "Google review #13868" it'd be appreciated.
Sincerely,
^ Melissa