I am very disappointed with the car stereo installation service! I had a stereo and a backup camera installed at this location and waited a month for the installation. Unfortunately, the backup camera stopped working after just two weeks. After leaving a message, I received no response.
When I drove to the store for assistance, I was told they couldn’t even look at the issue because they were fully booked for a month. I understand that you are busy, but if you can’t install it correctly the first time, it’s important to fix it promptly!
Response from Best Buy
November 21, 2024
Hello, Doug,
Thank you for reaching out in regards to your concern with your installed backup camera. I can understand that any issues after an install can be difficult. We do have reps available at our National Call center to be able to assist you with your concerns as there is no phone number to directly reach out to the store. You can also reach out to us on any of our Social Media Profiles below with Review 64455484 for support. We can surely assist you with setting up an appointment to have your backup camera looked into as you have a lifetime warranty on the install, so long as no one else attempts to tinker with the items we installed.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Sincerely,
^Tommy
Needed xbox headphones and was in and out with a new pair in minutes thanx yall rock....
Geek squad was quick & helpful with fixing my ipad