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Best Buy Altoona
Services Offered
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Altoona
How do I check product availability at the Altoona Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Altoona Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Altoona stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Altoona Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1580 reviews)
Rachel T
February 01, 2025
1 out of 5
Geek squad at this place is absolutely horrible. Today I had a 3rd appointment to get my back iPhone screen fixed because it cracked. I had an appointment at 12:40 then sat there for an hour before someone finally told me what they were going to do. I turned my phone in and was told to come back in 3 hours. Come back and my phone is still being worked on and it’s recommended to “send it to Apple”. What the heck did the geek squad do with my phone for 4 hours!? I wasted an entire Saturday and still have a broken phone. Very upset and will never use geek squad again - will go straight to Apple next time (even if it takes longer)
Response from Best Buy
February 02, 2025
Hi Rachel,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and these issues that you encountered with your iPhone repair, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly, and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64765981.
Thanks,
^Caleb
Mitchell G
January 26, 2025
5 out of 5
I needed to make a return and it couldn’t have been easier! I had my barcode ready and I was in and out in less than 10 minutes. The staff was very friendly and conversational. I wish more retail employees were like this!
Kristina O
January 17, 2025
1 out of 5
I recently got a new stove delivered. The delivery guys were friendly. I asked the guys to show me the stove worked correctly after installation and they did. My issue is they damaged the tile on my kitchen floor in two spots from sliding the stove around. I didn't notice it until after they left. It's hard to see the spots but when i walked near the stove, I can feel the bumps on my feet like i was stepping on dirt or food. I keep my floors very clean so i inspected the area and the tops of the tiles were scrapped off which is what i feel under my feet in those spots. Now I'm going to spend more money to fix my floor. Very disappointed and I will only shop in-store and no longer have appliances delivered/installed from here.
Response from Best Buy
January 17, 2025
Hello, Kristina,
Thanks for reaching out and providing your feedback. Having your properly damaged during an install is never great, so I can understand your frustration. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media and work with a "Live Representative". You can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please private message or DM us with your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review, 64695162.
Kind regards,
^Aaron
Steven S
January 05, 2025
5 out of 5
One of my favorite electronic stores. If you can't find it at Aaron's or Walmart or wherever you're at, you can find it here at Best Buy! These guys are always informative about their products. Very very friendly.. I love coming to this store! Kids like Toys r Us or they used to anyway LOL. It's not in business anymore and I love Best buy ♥️It's like my toy store 😆💯