Frequently Asked Questions About Best Buy Kalispell
How do I check product availability at the Kalispell Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kalispell Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kalispell stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kalispell Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1344 reviews)
Damian C
February 28, 2026
1 out of 5
Worst experience ever staff was rude and full of crap they had no idea what they were talking about and sold me the wrong item and refunded to take responsibility never going here again and nether should anyone else.
Response from Best Buy
February 28, 2026
Hello, Damian,
Thank you for reaching out to share your concerns with your experience at the Kelispell, MT Best Buy store. We can understand that having concerns with your purchase and experience at the store can be difficult. If you would like to reach out to chat with us regarding your concern you can reach out to us on any of our social media profiles below with Review 124070 for support.
Facebook (https://bby.me/e15os0)
Twitter/X (https://bby.me/9wnhgb)
Instagram (https://bby.me/lpdjzh)
Desirai V
February 21, 2026
2 out of 5
The reason for the two stars is because there is no one who will pick up the phone at the local store anymore. When you live almost an hour away and you need to contact somebody they route you to a call center.
It’s really unfortunate because the people that work there are great, but Best Buy has lost my business going forward. They have lost how to be personable with their customers and no longer have true customer support.
Response from Best Buy
February 21, 2026
Hello Desirai,
Thanks for reaching out and providing your feedback. We can certainly understand how frustrating is can be to not be able to connect with one of our locations. We would like to see if we can help. Can you please connect with us through social media you can find us on Facebook (https://bby.me/pxk2bd), Twitter/X (https://bby.me/g18xzm), or Instagram (https://bby.me/iwnrb4). Please also reference Google Review #120196. Looking forward to hearing from you!
Marlee S
February 04, 2026
5 out of 5
I am sorry I do not remember the name of the geek squad guy that helped me for my 10:40 appointment on Feb 4th. He was wonderful!!! Great at helping and very understanding of my 3 year old's energy. He could not fix the problem. I hope a supervisor of his see this because he was so helpful.
Daniel D
January 30, 2026
5 out of 5
Had to pick up three items. Their staff quickly helped me find all three. I was quickly in and out in less than 10 minutes!