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Frequently Asked Questions About Best Buy Kalispell

How do I check product availability at the Kalispell Best Buy?
How do I check my order status?
My local Kalispell Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Kalispell stores’ holiday hours?

Recent Reviews

3.9
(1361 reviews)
D Z
June 11, 2026
5 out of 5
Staff were very attentive and knowledgeable. Thanks!
Jennifer W
June 11, 2026
1 out of 5
I’ve been shopping at Best Buy for 30 years and I will do anything to avoid it at this point. Went to my local store in Kalispell. It takes me 30 to 45 minutes to drive there each way. Speak to a sales person who sells me an Apple Pencil without asking the appropriate questions and just says there’s no difference between them other than some obvious features like magnetic charging so I buy the one that I think is going to be the latest and greatest. Get home and it doesn’t work with my brand new iPad. Then I try to call my local store back so I can find out about returning it. Took me 30 minutes to get somebody on the phone in Vietnam. I was so spitting mad by the time I got that person on the phone. I had to apologize for giving them an earful.. Terrible terrible. Terrible customer service I will do anything to avoid shopping at Best Buy in the future.
Benjamin W
June 09, 2026
4 out of 5
Staff where knowledgeable with tablets and e ink tablets, did not like their pricing
Justaperson
June 07, 2026
1 out of 5
Bought Sonos Arc Ultra on 05/08/26 for $1,100. The product is now $200 off at $899. Today is 06/07/26 so I contacted Best Buy within 30 days to ask for a credit for the difference, but they said the policy is 14 days. They offered no store credit or anything to keep my business. I've long supported BB and purchase everything I can from them, but will no longer do so. Their competitors like Costco would have allowed a credit for the difference. (In response to the owner, I can't contact you b/c I don't have IG, Twitter or any social media)
Response from Best Buy
June 07, 2026
Hello. Thank you for your feedback. Missing the cut-off for a price match can be frustrating. If you need any assistance and would like for us to document this or look into this further, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. When reaching out, please be sure to include Google Review number 169622. Thank you.

About Best Buy Kalispell

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