Frequently Asked Questions About Best Buy San Angelo
How do I check product availability at the San Angelo Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Angelo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Angelo stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Angelo Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1689 reviews)
Snow R
February 22, 2025
3 out of 5
Couldn't get the phone to work that a kid sold me there that was a unlocked phone
Response from Best Buy
February 22, 2025
Hi there!
Thank you for your review. I'm sorry to hear you're having trouble with your device. I understand how challenging that can be. We're happy to help in any way we can.
So that we can formally document your feedback and address any questions or concerns you may have, please send a private message or DM on Facebook (http://facebook.com/BestBuy), Instagram (http://instagram.com/bestbuy), or Twitter (@BestBuySupport) with your full name, phone number, and email address. Please reference your Google review 64842437.
Kind regards,
^Pre
Pixel Q
February 04, 2025
5 out of 5
This is my 2nd time here and I gotta say very nice employees and I hope they're getting paid what they deserve
Billie K
January 27, 2025
1 out of 5
Worst customer service ever !! Have spent hours chasing down a refund . Phone transfers to 5 depts on the phone x 3 days waste of my time . Communication is horrible and can’t get any answers to why a refund in a returned tv has not been issued ! No answers form anyone on the phone nor at the store … filed a claim with my bank … worst place ever with horrible customer service !! Would not advise anyone to go there delays and headache and smooth talking sales people in not even the same state !! Buyer beware !!
Response from Best Buy
January 27, 2025
Hello,
Thanks for taking the time to share your feedback with us. I understand a TV can be a big purchase and not receiving the refund after returning it, wouldn't be ideal. I'd be happy to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and the online order number or Customer Service Pin Number from the store receipt. Please also refer to your "Google review 64740957" in your message to us.
Sincerely,
^Melissa
B C
January 18, 2025
5 out of 5
Great place every employee you see they ask if they can help you! Outstanding customer service