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Frequently Asked Questions About Best Buy Glendora

How do I check product availability at the Glendora Best Buy?
How do I check my order status?
My local Glendora Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Glendora stores’ holiday hours?

Recent Reviews

4.2
(2102 reviews)
A L
July 19, 2025
5 out of 5
Dude, Matthew in appliances is a wonder working genius. Helped find us this super niche dishwasher that I had spent hours on at home trying to locate. Had even called other appliance stores, who just basically said they can't find what I needed. But Matthew did it. Thank you!
Francisco M
July 13, 2025
5 out of 5
Workers are great, always there to help.
Julie L
July 12, 2025
1 out of 5
Best Buy's delivery service gave me a four hour delivery window between 3pm - 7pm on a Friday for a stove I purchased. They showed up at 1:20 pm, and since I was not home at that time, cancelled my delivery. When I contacted their customer support the same day, prior to my delivery window to see if they could return, they said they could not because they had gone already to their next stop. I would have to reschedule for Tuesday of the following week. I took the time off work to be home during a window of time they gave me. They deviated from the window, probably to get off work early, if they were to finish all of their deliveries. I felt like them telling me I have to reschedule is a slap in the face. I now will have to schedule more time off, at my loss. I will probably have to take a full 8 hours, instead of just 4, since they don't know how to follow a schedule. They have no respect for my time, and poor customer support.
Response from Best Buy
July 15, 2025
Hello and thanks for reaching out on Google, Julie. We understand the frustration when a delivery does not go as expected. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/tk5nrd), Twitter/X (https://bby.me/7g3cbu), or Instagram (https://bby.me/i5tjrc). When reaching out, please include your full name, phone number, email, and mention your Google review, 14386. Regards, ^ Graham
Joy D
July 11, 2025
1 out of 5
Because this was the 2nd time happened recently from my shopping experience with Best Buy through Memorial Day 2025 through 4th of July 2025. As a customer from my side to review the entire process of purchasing & delivery & installation cooperation with, There were many issues: 1, different departments or teams inside Best Buy were not cooperative enough to take care of what exactly their customers needs. I would say that Nobody cared about it. 2, Outside of Best Buy to cooperate with its delivery & installation contractors / partners, they made the big mistake and let the installers came to my house waiting for the delivery item coming many hours later. As a customer I did see it in advance when I got the initial scheduled messages from Best Buy and was trying to reach Best Buy In Home customer service team to switch both schedules prior 1 day. Unfortunately either team inside Best Buy nobody paid attention to it and let the bad things happening ~ end up they just told me that I have the choice to do returns & refunds ~ but who cares about I took my day off from my work and was waiting for the delivery and installation of new appliance to cook the meal for my entire family!! You know why ~ who’s the most loser? - Best Buy! Because as a customer I’ll never come back to shop from Best Buy again. I’m afraid of it ~ remember that I already had two times bad experience from Best Buy recently within 3 months period. 3, I made more than 10 times phone calls with different customer service lines and communicated with 2+ chat platforms throughout Best Buy at the day during the above process(In Home Service team, Geek Squad team, General Customer Service Team), each time either online chat or phone call they ask me to give them “my name, phone number, email address, physical address”, I remind them there are a lot of FRAUD threads happening through online and phone calls right now, they should review & get feedback to the management team to improve Best Bay customer service policy in order to protect customers privacy and put it on the calendar in priority immediately. Unfortunately nobody cared about it!!
Response from Best Buy
July 15, 2025
Hello, Joy. Thanks for sharing your experience with us here on Google. We know how important it is to get the appropriate help with appliance installations. If you still need some assistance, please send a private message out to one of our live representatives through one of the social media platforms below. Make sure to include your full name, email address, and phone number. It is also helpful to include your Google Review number, which is 14385. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy Cheers, ^ Jason

About Best Buy Glendora

At Best Buy Glendora, we specialize in helping you find the best technology to enrich your life. Together, we can transform your living space with the latest smart home technology, HDTVs, computers and gaming consoles from your favorite brands. We can walk you through updating your appliances with cutting-edge refrigerators, ovens, washers and dryers. And we can help you make the most of your active lifestyle with our huge selection of health and wellness gear.

You can also rely on the Best Buy Glendora team to keep your devices running smoothly with the full range of Geek Squad® services , including installation, delivery, set up, protection, repair and support. To ensure you can get the assistance you need, you can schedule a service with Geek Squad® for a time and date that fits your busy lifestyle. Or come in and visit us at 1307 E Gladstone St in Glendora, CA, so we can help you find and navigate the perfect new camera, cell phone, TV , video games and more.

Can't make it to the Best Buy Glendora? Don't worry — visit our virtual store where you can live chat, voice call or video call with product experts who can help you compare items, check out, or even show you a product demo. You can also shop popular categories online or Discover & Learn with our detailed Shopping Guides, in-depth How-To guides and helpful Tips and Ideas. Learn how to live more sustainably, discover the latest must-have electronics and explore what best fits your lifestyle, home, workspace and everything in between.

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