Greeted immediately upon entering the store. Customer service was pretty good throughout shopping experience.
We recently purchased a new GE washer and dryer from the Best Buy, Leesburg location. The salesperson in the store was knowledgeable about all the options and helpful in assisting us in making a purchase that day. We were happy that the scheduled delivery date was within a week, since our own washer and dryer were no longer functional.
The delivery/installation went great! John and Franklin arrived on time for the delivery and were very kind and professional. They worked quickly and efficiently to hook up the appliances and walked me through operation of the machines after install.
The only small glitch throughout the entire process was that the stands for the front loading water and dryer were ordered in black, and the appliances themselves were Navy blue. It was actually just a minor clerical error, but it did not affect the delivery date, and the install was completed with the correct stands, on time.
I highly recommend this Best Buy. We had a great experience!
I visited this store specifically to look at car stereos. Unfortunately, I encountered an issue where all the display models turned off as soon as I started to interact with them. This prevented me from being able to properly assess their features and make a decision.
Response from Best Buy
April 14, 2025
Hello, Wilbert,
Thank you for reaching out to us here on Google and sharing your experience in store. We understand how important feeling a demo can be to our experience and would like to take a closer look into this with you to document your feedback. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 65041065
Regards,
^Brandon
Гарне обслуговування та дуже ввічливі хлопці сьогодні працювали 04.09.2025. Коли я ввійшла, через секунд 20 до мене підійшов юнак та запитав чи потрібна допомога. Через хвилин 5 я вже купила потрібний девайс.