Best Buy Leesburg

Forever Summer Sale? Nope… I spotted a Sony a7III camera prominently displayed with a large sale sign. Since they were only a few cameras on the lineup, it was super easy to see. Only upon closer inspection did you realize the sale expired over three months ago. When I asked if the store would honor the posted price. The sales guy said, “let me talk to my manager.” The manager’s response? A dismissive, “well, you know, I can’t honor the sale” followed by a token discount that didn’t come close to what was advertised. The Manager ended with, “there’s nothing I can do.” Well, that’s probably not fully true. Let’s be clear—there was something he could do: honor the price his store was still advertising. At the very least, out of sheer embarrassment for leaving outdated sale signage up all summer. Management should have taken responsibility. It’s frustrating enough to see a high-ticket item mislabeled, but it’s worse when the store refuses to stand by its own signage. This is so disappointing—unprofessional and misleading. Probably the reason people avoid big box stores.

Great customer services

Worst customer service ever!!!! They tried to extort more money from me after I already paid for the warranty that they sold me. I will never buy anything from Best Buy or use geek squad ever again. Complete waste of of money

Failed to retrieve Item I paid for online before it went out of stock and then canceled my order. I am never shopping here again