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Best Buy Leesburg
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Frequently Asked Questions About Best Buy Leesburg
How do I check product availability at the Leesburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Leesburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Leesburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Leesburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1316 reviews)
Waqas I
March 09, 2025
5 out of 5
Zena was a terrific sales associate who helped me with my phone’s issue and was able to resolve it perfectly! Excellent customer service and kindness from Zena! Please ask for her by name as she is one of the best (no pun intended) Best Buy associates I have had the pleasure of working with!
Allison S
February 28, 2025
5 out of 5
I had a great experience at this Best Buy because of one of the workers. His name is Will and he helped me buy some Pokemon tins online! They shipped quickly and I didn't have to line up outside and wait in the cold like some other stores (gamestop...). Thank you, Will!
Sheryl C
February 26, 2025
5 out of 5
The Best Buy in Leesburg was great. Holden, the associate who assisted me, was extremely helpful in helping me select everything I needed.
Mildred S
February 19, 2025
1 out of 5
first if you ever think of applying for a job there don’t. If your Latino they purposely make you seek Latino speaking customer to lure them into 26.99% interest rate card 12 months interest free yeah ok they fail to mention if you go one day over a year all the interest is added in one lump lump being $100s of dollars My daughter spoke up about it because it was people that didn’t really understand and then suddenly there where no hours for her.when they always had wanted her there for being bi lingual. She got let go for speaking her mind. Fast forward while she was there my daughter purchased a screen protector for me a ZAGG one it has lifetime warranty. I went in there yesterday and to my luck the manager she had a problem with helped me I already could feel the vibe on her end she said since I got that with an employer discount she couldn’t swap out my screen ZAAG has lifetime warranty it’s not thru best best. She wanted me to buy it again at full price which to me is not fair. The item has warranty be it I paid full or sale price or employee discount she did this out of spite because my daughter has a open case against her Marianna Morton. I will never spend $1 there there’s so many other options . She was childish two occasions before they swept it out but since it was her and she knew who I was she did it on purpose. So my question if an employee buys a tv then leave a month after and tv is ruined under a year warranty would beat buy make pay full price in order to honor that ??? If so o don’t ever want anyone I know working there
Response from Best Buy
February 19, 2025
Hi, Mildred,
Thank you for sharing your review with us. We wish for our customers to feel respected and to receive accurate information when visiting with us. To gather more information on what transpired during your most recent visit to have your ZAGG screen protector replaced, we'd like to have a member of our Corporate Team review your experience.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64830921" in your message. Thanks!
Regards,
^April