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Frequently Asked Questions About Best Buy Leesburg
How do I check product availability at the Leesburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Leesburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Leesburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Leesburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1351 reviews)
f V
July 27, 2025
1 out of 5
The new Lady manager is so rude! I never come back to this store
Response from Best Buy
July 27, 2025
Hi there!
Thanks for sharing this review with us here. I'm concerned to hear you feel this way, though we understand your disappointment if the service you've received hasn't met expectations. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (https://bby.me/eg9lu8), Twitter/X (https://bby.me/dns9bq), or Instagram (https://bby.me/8okury). Please also include the Google Review reference number #21174.
Regards,
^Caleb
Lisa J
July 25, 2025
1 out of 5
Worst customer service ever!!! Make the trip to Sterling if you want a positive experience
Response from Best Buy
July 26, 2025
Hello, Lisa,
Thanks for reaching out and providing your feedback. When I go into my local Best Buy, I can expect to find helpful and friendly associates, so I can understand your concern here. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/951344), Twitter/X (https://bby.me/qwd5rx), or Instagram (https://bby.me/mzj8v9). Please reference Google Review, #20537.
Kind regards,
^ Aaron
Boyd K
July 24, 2025
5 out of 5
Very nice store layout and staff were very helpful.
Jill B
July 04, 2025
5 out of 5
Really helpful computer guy, listened to what I was looking for and made some suggestions.