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Frequently Asked Questions About Best Buy Leesburg

How do I check product availability at the Leesburg Best Buy?
How do I check my order status?
My local Leesburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Leesburg stores’ holiday hours?

Recent Reviews

3.9
(1351 reviews)
f V
July 27, 2025
1 out of 5
The new Lady manager is so rude! I never come back to this store
Response from Best Buy
July 27, 2025
Hi there! Thanks for sharing this review with us here. I'm concerned to hear you feel this way, though we understand your disappointment if the service you've received hasn't met expectations. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist. We can be reached on Facebook (https://bby.me/eg9lu8), Twitter/X (https://bby.me/dns9bq), or Instagram (https://bby.me/8okury). Please also include the Google Review reference number #21174. Regards, ^Caleb
Lisa J
July 25, 2025
1 out of 5
Worst customer service ever!!! Make the trip to Sterling if you want a positive experience
Response from Best Buy
July 26, 2025
Hello, Lisa, Thanks for reaching out and providing your feedback. When I go into my local Best Buy, I can expect to find helpful and friendly associates, so I can understand your concern here. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/951344), Twitter/X (https://bby.me/qwd5rx), or Instagram (https://bby.me/mzj8v9). Please reference Google Review, #20537. Kind regards, ^ Aaron
Boyd K
July 24, 2025
5 out of 5
Very nice store layout and staff were very helpful.
Jill B
July 04, 2025
5 out of 5
Really helpful computer guy, listened to what I was looking for and made some suggestions.

About Best Buy Leesburg

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