How do I check product availability at the Sherman Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sherman Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sherman stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sherman Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2029 reviews)
Stephen W
November 20, 2025
1 out of 5
Theres no need for an AI telephone system, cant a human just answer a phone? Been on hold for 61 minutes to talk to a human because the AI cant find my order
Sandra S
November 20, 2025
1 out of 5
Store refuses to honor price on shelf because they forgot to do their price change. If it is marked on sale on the shelf the store should honor that. Very rude manager saying it wasn't their fault the price was not changed. Someone in that store is responsible for changing prices. The cashier even knew it was priced wrong and the manager still refused.
Thi P
November 10, 2025
4 out of 5
Staff didn't know a lot about what they were selling. A little rude as well.
Dana P
October 22, 2025
5 out of 5
My first experience with the Geek Squad and I cannot say enough good things! Clay helped me along with others behind the scene! Thank you so much!