How do I check product availability at the Sherman Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sherman Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sherman stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sherman Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2070 reviews)
Ezekiel A
March 20, 2026
1 out of 5
I HAD TO CALL 5 TIMES BEFORE I GOT TO TALK TO A REAL PERSON if a company is so greedy that they can't pay people to pick up a phone and talk for 30 seconds they shouldn't be in business. AI is the dumbest thing you could possibly integrate to make stuff "more efficient" instead of it taking less then a minute to get an answer it took me over 10. something has to change!
Miss I
March 20, 2026
1 out of 5
Cancelling membership is hard as possible. The default response is we’re having trouble cancelling your membership. Then they want you to chat with a ai chat bot who isn’t helpful at all, really scummy behavior. 180$ for a membership that doesn’t do much at all.
Response from Best Buy
March 20, 2026
Hello.
Having troubles cancelling your membership is far from ideal and our team will be glad to look into this for you and help assist.
Please feel free to reach out to us on Facebook (https://bby.me/M10TU1), Twitter/X (https://bby.me/gzOAdw), or Instagram (https://bby.me/Aen5ux). When reaching out, please be sure to include Google Review number 132550.
Thank you.
Elisabeth D
March 18, 2026
5 out of 5
Daniella was so helpful! I came in to get my screen protector replaced and the experience was quick and easy.