Super nice! Helped me find a used MacBook in my price range :)
phone technician was very pleasant and here to help with our upgrades. Wish they have more variety on cases for needed iPhones. Thank you!!!
Technologic G
July 28, 2025
Normally, I avoid Best Buy but just recently I went in asking about some wireless headphones and the rep was very friendly and helpful. I appreciated her willingness and professional attitude when answering my questions.
Response from Best Buy
July 28, 2025
Hi there!
Thanks for sharing this review with us here. I'm glad to hear that our staff was friendly and helpful, and was able to get all your questions answered! If there's any additional feedback you'd like to share with us, or any assistance that you need, please feel free to reach out to us on one of our social media channels so our team can help out.
We can be reached on Facebook (https://bby.me/814qbw), Twitter/X (https://bby.me/nibzdj), or Instagram (https://bby.me/24w1ff). Please also include the Google Review reference number #21582.
Regards,
^Caleb
I had a great experience working with John P. at Best Buy! He was incredibly knowledgeable, patient, and helpful throughout the entire process. He took the time to explain the differences between products, answered all my questions honestly, and made sure I found exactly what I needed without feeling pressured. You can tell he really cares about helping customers. Thanks again, John — your customer service made my day! Highly recommend asking for him if you’re shopping at Best Buy.