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Best Buy Cortlandt
Services Offered
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Frequently Asked Questions About Best Buy Cortlandt
How do I check product availability at the Cortlandt Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cortlandt Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cortlandt stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cortlandt Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1301 reviews)
Leonardo T
February 12, 2025
5 out of 5
Cool
Jon H
February 06, 2025
1 out of 5
Children at customer service, lazy, disingenuous, disrespectful. She actually tried to get me to fight her. As if being 200lbs overweight makes you a formidable opponent.
Response from Best Buy
February 06, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my in store shopping trips will be pleasant and efficient. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64783556".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Sara M
January 27, 2025
5 out of 5
Was having problems w my Surface and took it in. Told it could be 2-3 days to repair. Was ready in less than a day. Great service!!!!!
Sam C
January 23, 2025
1 out of 5
This store should be shut down because corporate is no longer supporting it. The shelves are empty and there's nobody to assist you. The store is in a sorry state.
Response from Best Buy
January 23, 2025
Hi Sam,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that the inventory and service in our store didn't meet expectations, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly, and see what we can do to assist. If you'd like to do so, please feel free to reach out to us on one of our social media channels so a live agent can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64719542.
Thanks,
^Caleb