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Frequently Asked Questions About Best Buy City Of Industry

How do I check product availability at the City Of Industry Best Buy?
How do I check my order status?
My local City Of Industry Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy City Of Industry stores’ holiday hours?

Recent Reviews

4.1
(2786 reviews)
TheRadToast
April 04, 2026
1 out of 5
I came here for years, and had a not so good experience in my last visit during November 2025. I was doing a tv return, and once it was in their backside for them to check and stuff, they gave it back to me all opened up and messy saying I had to return it to the original store bought. They also left out items from the box in the back, such as the bag with remote and cables, I had to go back and ask for those. The person just gave the bag, and left to somewhere else while I struggled on getting it all together and loaded on my car. Not awesome
Response from Best Buy
April 06, 2026
Hey there, We understand your concerns surrounding your attempt at a return. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/WACkqs), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #138699"
veronik d
March 19, 2026
1 out of 5
Malisimo lugar trate de comprar un samsung s26 ultra la señora que me atendió ni si quiera nos escucho como que tenia prisa mejor decidimos no comprar nada
Victor
March 17, 2026
3 out of 5
I stopped by to purchase music cds. They don't seem music cds. Google sent me there.
Jimmy “
March 03, 2026
5 out of 5
Great service with employees who went out of the way to help me find an item and referred me to other nearby stores that had availability

About Best Buy City Of Industry

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