Was back to school shopping for a laptop. Was a bit disappointed with their selection and employee who was assisting could of been more informed as far as specs
Best Buy just isn’t what I remember it to be. The store feels much smaller now, with fewer people shopping inside. It seems like a lot of the focus has shifted online, and the in-store experience doesn’t feel as lively or stocked as it once did.
Thanks for staying open.
No one to help with my getting a case for my samsung.
Response from Best Buy
August 28, 2025
Hello, Rod,
I appreciate you taking the time to share your feedback regarding your recent visit to one of our stores. We'd like to ensure this feedback gets into the right hands. Please message us through our social media channels on Instagram (https://bby.me/gg3xbj), X/Twitter (https://bby.me/p1o3s4) or Facebook (https://bby.me/vosioo) with the details of your situation. Also add Google Review 35940. We look forward to hearing from you.
Sincerely,
^Deysha