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Best Buy Pueblo
Services Offered
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Pueblo
How do I check product availability at the Pueblo Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pueblo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Pueblo stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Pueblo Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2129 reviews)
Robert B
February 23, 2025
1 out of 5
If I could vote zero stars, I would. Ordered a small 3.5 mm jack cable on line, set it up for curb side pick up. I use this method, as I am beset with a myriad of diseases that make it very hard to go very far when walking. I arrive at the store and check in. I waited about 15 minutes before calling the store. No one in the store answers the phone, according to the person who answered. This person was overseas in a call center. I told them I needed to get someone in the store to bring out the order, and she told me I can just go into the store. I hung up and waited another 15 minutes, before I painfully shuffled into the store. Before I did that, I was out in my car cutting up my $10,000 limit Best Buy credit card. I get into the store, ask for the manager, and also inquired as to why I waited over 30 minutes for my 1 item. The fresh faced teenager, who seemed not to care, told me they were very busy. And to top it all off, the store manager also did not care, nor did he ever offer an apology. Guess what, Worst Buy? You lost a customer for life, and that $2000 fridge I was going to order now goes to Lowe's. Here's hoping your store closes down soon.
Response from Best Buy
February 24, 2025
Hello,
Thanks for taking the time to share your feedback. Curbside pickup is certainly a convenient option to getting your items. I understand waiting for so long and then having the store employees not show any consideration for the experience, wouldn't be welcome. I'd like to ensure our corporate team is able to review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and your order number. Please also refer to your "Google review 64846213" in your message to us.
Sincerely,
^Melissa
Dean L
February 17, 2025
5 out of 5
We'll we took our new computer to get repaired.
Jeff P
February 11, 2025
5 out of 5
Bought a TV online. I had to return. Customer service was okay.
Selleri
January 12, 2025
5 out of 5
Quick and easy online order pickup experience. Yes indeedy