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Frequently Asked Questions About Best Buy Boulder
How do I check product availability at the Boulder Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Boulder Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Boulder stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Boulder Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1951 reviews)
Gary M
September 03, 2025
5 out of 5
I wish we had a Best Buy back in Muskogee.
Stephanie M
August 31, 2025
5 out of 5
Went to check out electric scooters and Dominic was kind enough to come over to help us out. He had so much knowledge and made our buying experience fast and easy! Thank you for your help!!
Koenig F
August 31, 2025
5 out of 5
Very polite and helpful staff. Someone approached us from across the store to inquire if we needed anything. Simple efficient online order pickup
Walter G
August 30, 2025
2 out of 5
They have one of the worst phone customer service of most any electronic store I can think of.
Response from Best Buy
August 31, 2025
Hey there, Walter,
Thank you for reaching out and providing us with your feedback and concerns surrounding your recent experience with us. I know the importance of receiving quality customer support. I can understand your concerns surrounding your experience. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/n1xjwz), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #37227" and share your full name, email, and phone number.
All the best,
^Jacob