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Services Offered
Geek Squad Services
Apple Shop
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Boulder
How do I check product availability at the Boulder Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Boulder Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Boulder stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Boulder Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1930 reviews)
Maren
April 25, 2025
1 out of 5
This is by far the WORST Best Buy I have ever been to. This corporation is the epitome of uselessness. I'm curious as to why a store that prides itself on electronics would have a lack of computer batteries and keyboard cleaner and expect me to know that. When I asked for a battery, the employee looked at me like I grew horns and stated (very rudely) that they did not stock them. Not thrilled. If I had tomatoes I would have booed and thrown them at the store.
Judy M
April 24, 2025
5 out of 5
Amazing help, so knowledgeable, so understanding of an aging adult with less tech skills. Quick turnaround
Joel J
April 22, 2025
1 out of 5
I love Best Buy for its amazing customer service, but the Boulder location has disappointed me multiple times. The reps seem more interested in chatting with each other than helping the customers. Geek Squad is the only saving grace in this location.
Bonnie G
April 02, 2025
3 out of 5
Good sales prices and brands. I had an easy fix issue with my laptop. The man who helped me at the Geek Squad desk was terribly rude. (Not in picture.) It took 2 weeks to get my laptop back after a 1 hour repair.
Response from Best Buy
April 02, 2025
Hi, Bonnie,
Thanks for taking the time to leave a review here on Google. This is far from the feedback that we strive to hear from our clients regarding their repairs.
If you require additional assistance, please send us a private message via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64999725” when reaching out on social media, and be sure to include your full name, phone number, and email address.
Regards,
^Ravi