Great help I really like how attentive they are
They’ve been historically helpful and have been a go-to point for certain preorders. Employees have been great. I’m long overdue to announce that a certain one, Mazzy, handles my preorder with expedient force, ensuring she is a supreme representation of the professionalism to be found here. Ahem, great place and Mazzy’s great. Two other regular employees there are also kind to me, but I don’t know their names!
Great geek squad, very happy with their help. Thanks to them my broken phone was taken care of and transfered all to new phone.
Horrible Customer Service!
Response from Best Buy
April 01, 2026
We always want to deliver a great support experience, and understand the frustration when you feel we missed the mark. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/nK8yo4), Twitter/X (https://bby.me/djfRGg), or Instagram (https://bby.me/xCXHOt), and mention your Google review, 137372.