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Frequently Asked Questions About Best Buy Boulder

How do I check product availability at the Boulder Best Buy?
How do I check my order status?
My local Boulder Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Boulder stores’ holiday hours?

Recent Reviews

3.9
(1930 reviews)
Ron L
June 05, 2025
1 out of 5
I rarely review places but the Boulder Best Buy has poor customer service. I wanted to check if a charger would fit my device before I bought it and they said I had to buy it first. So, I went to another store where they took it out of box without me having to ask and plugged it in to make sure it worked before I bought it. Best Buy is too big so they think they can treat customers poorly.
Maren
April 25, 2025
1 out of 5
This is by far the WORST Best Buy I have ever been to. This corporation is the epitome of uselessness. I'm curious as to why a store that prides itself on electronics would have a lack of computer batteries and keyboard cleaner and expect me to know that. When I asked for a battery, the employee looked at me like I grew horns and stated (very rudely) that they did not stock them. Not thrilled. If I had tomatoes I would have booed and thrown them at the store.
Judy M
April 24, 2025
5 out of 5
Amazing help, so knowledgeable, so understanding of an aging adult with less tech skills. Quick turnaround
Joel J
April 22, 2025
1 out of 5
I love Best Buy for its amazing customer service, but the Boulder location has disappointed me multiple times. The reps seem more interested in chatting with each other than helping the customers. Geek Squad is the only saving grace in this location.

About Best Buy Boulder

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