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Best Buy Mansfield
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Frequently Asked Questions About Best Buy Mansfield
How do I check product availability at the Mansfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mansfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mansfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mansfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2311 reviews)
Diablo R
September 22, 2025
3 out of 5
Great greeting at the door and service, only draw back was the warranty sell, that was not explained in its entirety.
Marie C
September 21, 2025
1 out of 5
I needed to leave this review while it was fresh on my mind. I needed to buy the Sony ZVE10 Mark II camera. The Mansfield store was the only store there one in stock however the store is over an hour from where I live. I placed the order online and drove to the store only to get home and find out I paid a whopping $1100 for a camera that was NOT brand new. Not only had the box been opened but the previous users settings were still on the camera. This item is sold by Best Buy but you guys really sold me and passed off a used camera at the price of a new one. Not to mention the 2 hours drive for this BS...so yeah someone will definitely be hearing from me when the store opens.
Save your automated, inconsiderate, response about "how sorry you are and to reach out on social media" because consumers spend way too much money on these items to be lied to, inconvenienced, and manipulated for a sale.
Update: yeah so I call, and suddenly they aren't taking calls and they are being rolled over to a general line which is not helpful at all...
Response from Best Buy
September 21, 2025
Hello, Marie,
Thank you for reaching out to us to share your experience. We understand how exciting purchasing a new camera can be, and we would be happy to take a closer look into this with you. To continue, please send us a private message or DM at the following Social Platforms with Google Review # 45900.
Facebook (https://bby.me/a1mj4j)
Twitter/X (https://bby.me/pewmyl)
Instagram (https://bby.me/g73odl)
We look forward to assisting you there.
lolahernandez97
September 14, 2025
4 out of 5
Always stalked
B P
September 12, 2025
4 out of 5
The store was very clean and easy to navigate. It was well staffed, and the employees were helpful and available when needed. Products were competitively priced, making it a convenient one-stop shop for electronics and accessories. Overall, a smooth and positive shopping experience.