Cameron in Geek squad was big help. He took me early for my appointment and fixed my computer problem quickly, professionally and friendly. This location will earn all my business.
This is the best "Best Buy" around the area. I have traveled around states for many many years and never had anyone have the information and help as much as Josh did in Electronics! I walked out with a very good monitor costing 400$ when I walked in there just looking! Josh is an amazing young man to have in Electronics to help your customers! This customer is very satisfied and will definitely be coming back because of him! Thankyou Best Buy for allowing Josh to work for you guys so he could help me today! Thanks for rhe kind help!!
Margaret B
September 04, 2025
Best Buy never disappoints!! Josh in Home Theater was extra helpful yesterday with a TV issue. Our Geek Squad plan was inadvertently canceled...but he offered tips to help. Samsung will not help us, so eventually we will be back to buy a new tv... even though this one is under warranty... and obviously defective. Crazy world... lack of respect for consumers. But Best Buy, and Josh delivered what they could! (UNLESS you want to reinstate my Geek plan. 😜
Not good customer service and store not busy at all.
Response from Best Buy
September 04, 2025
Hello, Nina,
Thank you for sharing your feedback regarding your experience. We try to pride ourselves in ensuring we provide great customer service, and we would be reaching out to someone as well if it were happening to one of us. We'd like to get this reviewed further for you.
Please message us through our social media channels on Instagram (https://bby.me/m62u00), X/Twitter (https://bby.me/pf6q80) or Facebook (https://bby.me/6evisr) with the full details of your experience. Also add Google Review 39212. We look forward to hearing from you.