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Best Buy Flower Mound
Services Offered
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Frequently Asked Questions About Best Buy Flower Mound
How do I check product availability at the Flower Mound Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Flower Mound Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Flower Mound stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Flower Mound Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1509 reviews)
Alex
November 13, 2024
1 out of 5
Very bad experience. My pregnant wife and I went to purchase a ROG Ally X and Samsung S24. Multiple employees were just standing around playing on their phones. It took roughly 20 minutes to get someone's attention to help with the ROG Ally X. We asked for help with the phone at the same time, only to be told to buy a Best Buy membership. We then had to hunt down another employee to get the S24 from the back, where they acted as if we were going to steal both items. Very unfriendly and unpleasant experience.
Response from Best Buy
November 14, 2024
Hi, Alex,
Thank you for taking the time to share this review here, although we hate to hear your recent in-store visit was far from a positive one. We would like to learn more and ensure this is escalated to the appropriate teams for review.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64424920. We look forward to hearing from you!
Regards,
^Katie
Paul
November 09, 2024
5 out of 5
Purchased new washer and dryer, nothing but problems for first 3 months of ownership. Store went above and beyound for me as they replaced these units with very dependable Maytag units. Very happy with purchase of Geek Squad Warranty that ultimitly saved me.
Sci F
November 02, 2024
5 out of 5
Pros: customer service is good, geek squad is even better.
Cons: sometimes doesn’t always carry what you are looking for. Prices just slightly higher but you pay for the helpful employees.
JT S
November 02, 2024
1 out of 5
The Denton BestBuy is a pathetic excuse of a business. The customer service is terrible and the staff acts like they are doing you a favor by serving you. I get you hire college kids, but it is time to move past the participation trophy earners and actually go back to adults for employees. I ended up leaving and going to the location in Flower Mound where the experience was 100% better than Denton!!!
Response from Best Buy
November 02, 2024
Hello JT,
Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64380350. We look forward to working with you.
Regards,
^Aaron