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Best Buy Flower Mound
Services Offered
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Frequently Asked Questions About Best Buy Flower Mound
How do I check product availability at the Flower Mound Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Flower Mound Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Flower Mound stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Flower Mound Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1541 reviews)
Nicholas C
March 12, 2025
1 out of 5
On Vacation and my surface screen broke. As a total member I expected a simple experience. Far from it. I get that I have to send it in for a replacement. However, the Store GM has a policy to refuse to send the replacement anywhere but his store. Liability is a terrible excuse because this is Best Buy, not some 1 shop outfit.
So instead of having it sent in today and minimizing my downtime, I have to wait till I return home then have nothing while it is sent in.
How Best Buy allows a GM to override corporate policy shocks me.
Kenny T
March 07, 2025
1 out of 5
I took my iPhone in to have the back glass replaced, and I’ve been told several different things. As a Total member, the process should have been smooth, but now they’re saying they want to wipe my device. They’ve had my phone for over five hours, and I still can’t get it back. It’s frustrating to be told conflicting information by two different people. Unacceptable
Response from Best Buy
March 07, 2025
Hello, Kenny,
Thank you for leaving us a review. As a consumer myself, I understand the importance of needing support with your iPhone. If I were you, I would also be reaching out. At Best Buy, we strive to ensure all of our customers have a positive experience. We appreciate your feedback, and would like to formally document your interaction in our corporate system. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #64902146" when reaching out via social media.
Thank you,
^Ruby
Leidy p
March 02, 2025
5 out of 5
Muy buena calidad
Doug C
February 16, 2025
5 out of 5
Very helpful.