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Best Buy Sw Las Vegas
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Sw Las Vegas
How do I check product availability at the Sw Las Vegas Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sw Las Vegas Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sw Las Vegas stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sw Las Vegas Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3997 reviews)
Daniel S
March 29, 2025
5 out of 5
Great experience.
Corbin T
March 28, 2025
1 out of 5
This Best Buy is doing some shady stuff, I know for a fact they had a specific amount of pokemon for their opening today on Friday. They claimed they already handed out all the tickets (only about 4 people in line got items when I know for a fact they had at least 15-20 ETBs and other products.
This Best Buy is habitually selling product to employees first WHEN IT EXPLICITLY stated in their company email to wait 2 days before allowing employees to purchase, they did no such thing. Makes absolutely zero sense how only 4 people got tickets, when there’s over 15+ at this location for a fact. Unless they’re lying to us to get more people to leave the line (highly doubt that though)
We will all be reporting this to corporate. Today is Friday March 28th at 10:07am
Response from Best Buy
March 28, 2025
Hello, Corbin,
Thank you for reaching out. We appreciate your feedback. It's understandable to feel upset when you aren't able to get a highly anticipated release. If you'd like to have your experience formally documented, please send a private message on social media along with your name, phone number, and email. Please mention Google Review 64979215.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Sincerely,
^Meghan
Michael N
March 27, 2025
1 out of 5
Hands down the worst customer service I’ve ever experienced at a Best Buy. I came in ready to make a purchase, but getting help was almost impossible. I stood by a locked display case clearly needing assistance, and not a single employee acknowledged me for a long time. I had to go out of my way to track someone down.
When I finally found an employee and asked for help, they didn’t even bother checking or assisting me—they just told me to go wait in line at the register and ask them instead. Seriously? That’s not customer service, that’s passing the buck.
This has been a consistent occurrence at this location. I just finally decided to complete a review after this last purchase. It has got to be addressed by upper management.
What’s the point of having employees on the floor if they’re just going to redirect you elsewhere instead of helping? No one seemed to care or make any effort. It felt like I was an inconvenience just for needing basic help. Other locations are consistent with asking if you need assistance or are more aware of the body language if you need help.
This location is either severely understaffed, poorly managed, or both. Either way, I won’t be returning. If you’re thinking of shopping here, don’t waste your time—go to a different Best Buy or shop online instead. At least then, you won’t be ignored.
Response from Best Buy
March 27, 2025
Hey there, Michael,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had issues receiving support in-store, and I can definitely understand your frustrations surrounding this. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #64976280" and share your full name, email, and phone number.
Thanks,
^Jacob
Gary B
March 24, 2025
5 out of 5
Very helpful people here.