Robert P
November 14, 2026
I just had one of the worst experiences at Best Buy tonight. I went there planning on upgrading my iPad mini and a MacBook Pro. The iPad mini they had in the store was out of battery and the first person did not even attempt to plug it in or do anything and walked away I walked around and came back, hoping for another person for my MacBook Pro trade-in and the next guy I got knew nothing about the promotions and on top of that said we don't have it in stock and instead of saying, I could place an order for you just let me walk out of the store. I Guess Best Buy doesn't care about losing sales. They must be doing really well it's time for some competition. Oh wait, there's Amazon and other electronic stores yay
Response from Best Buy
November 15, 2026
Hi, Robert,
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience getting the assistance you needed in store. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #255621" for reference. You can find us here:
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https://bby.me/FzD0W5
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https://bby.me/AHegRb
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https://bby.me/gHrRZK
Great experience buying my washer and dryer from Colby. He is friendly, knowledgeable, and patient. I had a lot of questions. He knew the answer or looked into it.
Priscilla R
November 11, 2026
It was a huge store and the staff was very helpful
My son had to grab a laptop while in Vegas and they had an open box special thst saved him $500+. Great value and great laptop purchase.