Absolutely the worst Customer Support I have ever dealt with. With in 1 month I have had Six orders that have been canceled due to the item being unavailable. After the second attempt I contacted customer support, they couldn't do anything since the item is being clearanced and is NOT available anywhere else. I was provided an extension to get in touch with a manger at that location. The manager offered me a poor discount on the same item, just not as a bundle, so technically less product for more money. Every other day I receive a notification that it is available again, of corse im going to buy it. I now have attempted 4 more times since that conversation, so I decided to try and get in touch with the manager again, but this time customer support has no ability to transfer me, nor have an extension to get me in touch with the manager, and explains that my only option is to travel 20 miles just to ask a question.
Response from Best Buy
November 10, 2025
Hi, Kyle,
Thank you for taking the time to share your review with us. We are saddened to hear about the difficulty you have had with trying to order your desired product.
So we can learn more about this experience, please private message us on Facebook (https://bby.me/kkkk17), Twitter/X (https://bby.me/idp8n2), or Instagram (https://bby.me/yoj041). Please be sure to include your Google review number, which is 67293. Thanks!
ChefDamienTahiti
November 05, 2025
Magasin d'électronique, les vendeurs sont à l'écoute et ils sont partout, un de mes article n'était pas disponible, mais la vendeuse a trouvé un article similaire, et sinon la possibilité de commander pour l'obtenir en 3 jours.
I needed a Wi-Fi extender. The hardest part was trying to pick one out of the 20 or so they had available. Settled on Netgear and it's working great
Jessica Leal was a great specialist. Provided excellent customer service. Answered all my questions. Was very friendly and patient with customers. Will recommend this representative to a friend. She is very experienced in what she does. Checkout was fast, very fast workflow.i like it. Great personality.