I canceled my i account best buy is still asking me for money and that is scam
I stopped by Best Buy in Brentwood looking for a stand that unfortunately was not in stock. Even though they did not have the item, the staff was incredibly helpful and took the time to recommend another place where I could find exactly what I needed. Their customer service was friendly, knowledgeable, and genuinely appreciated. Great experience and I will definitely be back for future purchases.
Don’t come here to fix your iPhone if you have AppleCare. They try to find other things wrong with your iPhone so they can charge you for more than what Apple is covering for you that day. On top of that they mentioned that one of my speakers was non functional. I wake up today to use my speakers and both are blown out from the bottom of the phone. The reason I know they messed something up is because I was using it for a family trip the day before and it worked perfectly fine. Whatever they did mess it up and now they want me to pay for it. They’re just scamming people into giving them money so they can stay in business and have a purpose.
Response from Best Buy
May 19, 2026
Hey,
Having an issue with your newly repaired phone is upsetting. Allow us to hear more about this experience. Please mention view #154556 when connecting us on a private social media link.
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Was checking out appliances. Prices seem better than Home Depot or Lowe's. Help came quickly was very reassuring and not to aggressive. The sales associate reinforced membership and promotions....training at this Best Buy location is on point.