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Best Buy Slatten Ranch
Services Offered
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Frequently Asked Questions About Best Buy Slatten Ranch
How do I check product availability at the Slatten Ranch Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Slatten Ranch Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Slatten Ranch stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Slatten Ranch Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2184 reviews)
jay c
August 11, 2025
5 out of 5
Excellent service
Gustavo O
August 10, 2025
1 out of 5
Total SCAM! When you buy online have it delivered.
I bought a MacBook air online with a trade-in. I have 15 days to send the trade in so they refund the value, according to the receipt. I get there and they tell me I have to bring in the trade-in at the time of purchase. Keep in mind I need to transfer all the data from the old computer to the new one. The iCloud takes forever, using a cable is faster, easier and I can make sure everything’s fine before turning the old one in.
The manager was extremely rude and aggressive telling me to take it up with best buy’s legal team and sue them. Idk, but if I were best buy, I really wouldn’t like a manager suggesting a customer to sue the company they work for. He also lied, saying it was an Apple policy which clearly it isn’t - as I have gotten multiple iPhones, transferred all the data and sent the old phone back.
This is a SCAM so that best buy will force you to take a store credit, bc I have no idea who would buy a new MacBook, delete everything from the old one without transferring the data first.
At the end I requested a refund, went online bought another one, paid less and once I’m done with the old one I’ll send it in and get my refund. I even said thank you when I got my refund and was met with a scoff from the manager.
AND they stole $4 from me, as I paid $880.90 for the computer online and they only refunded me $876.90.
If that’s how your managers treat customers, best buy stores should close already. We don’t need to waste time to get bad and rude customer service - it just gives the company a worse rep than it already has. Pathetic.
Response from Best Buy
August 11, 2025
Hey there, Gustavo,
I know how important it is to receive quality service, and I can understand your concerns surrounding your experience with your recent trade-in attempt. We appreciate you reaching out to provide us with your feedback, we would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/8wa8vz), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #27450" and share your full name, email, and phone number.
All the best,
^Jacob
Zaheer R
July 28, 2025
5 out of 5
Great place to drop off electronics for recycling.
ROBERT
July 12, 2025
5 out of 5
Great