One of my fav establishments
Damian P
February 05, 2026
I am Writing to express that today at 1:00, I went into the store. I wished to buy a Laptop, Something not too pricey but definitely for gaming. I ended up going with a lenovo OLED. (Currently typing on it now. Runs quite well. Never went with Lenovo before.) Anyway The gentlemen at the store were quite talkative and nice. However I couldn't shake the feeling that the atomsphere was... How do i explain it... Lacking in happiness. I understand that Best Buys atomsphere is more Corporate and leaning more towards efficenty and effectiveness. But I think Morale should be the number 1 priority. Anyway, Not a half bad day i suppose. Thanks JoLo and Pc Staff! 4.5/5
I frequent this store when we need electronic items, etc. Today I went in to have my Apple phone cover replaced as it cracked when my phone fell on the street. I was helped by Best Buy employee Omar. He was so helpful and provided excellent customer service. Every time I go into Best Buy the employees are so helpful. Great Best Buy store. A+ for customer service. :)
Desiree P
January 25, 2026
I'm not happy that I paid for an excellent condition product and drove over an hour to not realize they gave me a good condition product. They can't do anything to fix this and aren't giving me a bigger discount or refund unless I return it fully. But if i do that, what do I get for my gas and time to get this item?
Response from Best Buy
January 25, 2026
Hi Desiree,
Thanks for sharing your experience with us. We're concerned to hear the product you received was not in the condition that was expected, which we understand would be frustrating. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/jnh6j4), Twitter/X (https://bby.me/85w51k), or Instagram (https://bby.me/q8d96v) and mention your "Google review #108972," we'll be happy to look into this with you and see what we can do to help.